Burlington — Local services in Stamford

Wow! Stamford Burlington! I usually bypass this particular store because of the Chaotic mess. I will say they have some amazing buys. But I usually don’t have time to rummage the racks for clothing because everything’s out of order. At a previous visit, maybe six months ago I watched the employee put clothing away in the wrong size. I’m telling her that doesn’t go there. Shaking my head! Today December 23 I stopped in. First off the elevator, the ceiling is falling in. Unacceptable. Of course the place was a disaster. The line for the registered went all the way back to the Entrance of Broad Street. What was really disturbing after shopping the line was a little shorter. While walking to the register you know the shelves Displaying many different products perfumes, cologne, knickknacks, food products. You could actually see where packages were opened & crumbs all over the shelves with mouse droppings all over the place. Yes, you heard correctly rodents dropping! How unsanitary is this place. City of Stanford it’s time for you to shut this down. One lady was returning some snacks that she brought when she got home the packaging was open and you can see in the back where all the little holes were. I guess the mice had eaten from it. People you can’t buy food in dollar trees, family dollar, bucket & up, Burlington. Also, before you buy anything, examine it, check the expiration date and I’m talking about these little corner stores, convenience stores and bodegas. Please be careful shopping in there for perishable items. Shame on you,...

I recently visited Burlington and was shocked by the level of poor customer service. From the moment I entered, the atmosphere felt tense, and it became clear that the issue stemmed from management. I witnessed employees trying their best to help customers, but they seemed stressed and overwhelmed. When I approached a manager with a question, their response was dismissive, as if my inquiry was an inconvenience to them.

I asked a woman named “Joney” who I was told was the manager for help and she stated “corporate doesn’t have enough money to hire more cashiers, sorry.”

What was even more troubling was how the management treated their staff. I overheard that same woman speaking down to an employee in front of customers. It seemed very discriminatory. It was uncomfortable and unprofessional, making me feel bad for the workers who were doing their best under such hostile conditions.

Shopping at Burlington was an unpleasant experience, and it left a bad taste in my mouth. I would not recommend this place if you value respect, quality service, and a welcoming environment. I hope the owners take steps to improve their management practices because the employees and customers deserve...

I recently visited Stamford, CT Burlington and was taken aback by the behavior of the manager on duty, Joney While I understand that retail can be a challenging environment, I believe that customer service should always be a priority.

During my visit, I approached the manager with a simple question about a product. Instead of providing assistance, I was met with condescending, racist attitude and curt responses that left me feeling unwelcome. It was clear that the manager was more focused on their own frustrations rather than helping customers.

This kind of treatment is unacceptable, especially in a customer-facing role. I left the store feeling disheartened, and it’s a shame because I had previously enjoyed shopping there. I hope that management takes this feedback seriously and considers additional training in customer service to ensure a better experience for...