SNIPES — Local services in Stonecrest

My in store purchase went well. Snipes has a large selection of shoes to choose from. There was also a variety of clothes throughout the store. The associates were semi-attentive. They really didn't approach you. You had to approach them if you needed something. However, they were very helpful once contact was initiated.

I'm new to Snipes so I didn't like the fact that the email and text 10% discount was only for online purchases. The manager allowed me to use it in store. I understand Snipes has sales on certain items but there should also be in store coupons/discounts on regular priced items. Clothes and shoes are expensive. A good discount could go a long way. I receive texts and emails that say online use so if I missed the in store coupons, please point me in the right...

Poor customer service!! I call about 4 hrs straight no answer.... picking up the phone is part of customer service to help out a customer who trying to see if a product in stock instead of driving 30 miles to get there & the item isn’t in stock picking up the phone is not hard remind you this wasn’t the first time it happened with jimmy jazz!! They might as well not have a phone line they dont use it guess they have one because of mall policy cause clearly it not in use after i drive around town to exchange the shoes cause they don’t have enuff sense to answer to save me time i PROMISE i Will NEVER SPEND ANOTHER DOLLAR WITH...

The worse customer service every. I ordered a shoe online. When I received my confirmation, I had 3 shoes on my order. I sent an email immediately letting them know about the error and called. They told me there was nothing they could do and to return it when it came. I told them I was not paying for shipping to return something I didn't order. The response was, it's not our fault, so you need to return it if you want a refund. I will be rejecting the delivery and going somewhere else to purchase the shoes. If I could give them no stars I would, but it is...