5 Star ALL THE WAY! I was referred to Rose many years ago, which says something in itself. I have had a custom wedding band, wedding ring, monogram necklace, 2 other rings and a pair of diamond earrings all custom made by them! They can make anything as long as you have a picture. I tweaked things to exactly what I wanted and BAM, done! Each piece turned out amazing...all from sending pictures via email. The customer service is top notch. You feel important. The knowledge is top notch. The gemstones and pricing are all the best. She works with you and your budget and gives you the best bang for your buck. All of this and I don’t even live in the area. Super easy over the phone and via emailed pictures of what I want. In addition, THREE other ppl I referred have done the same, all from 3 completely different states. Every wedding ring they created came out perfectly. All through emailed pictures. If you go anywhere else, you are spending too much money for not as good of a gemstone and you will not have a relationship like you could with someone you can fully trust. Do it, give them a call to give you an estimate. You have nothing to loose, except money and not as good of service...
   Read moreI recently had a fantastic experience with Concierge Jewelry Repair and I can't recommend them enough! I was in a bit of a bind after the ring I planned to buy for my partner was sold out at another store. I searched everywhere with no luck until I stumbled upon this store, which carried a similar ring from the same designer.
From the moment I reached out, Rose was incredibly helpful. She was attentive throughout the entire process, keeping me updated when they sourced the ring, when it was shipped, and making sure I was completely satisfied with my purchase. Her efforts were a true lifesaver, and thanks to her, my partner absolutely loved the ring.
The service at Concierge Jewelry Repair went above and beyond my expectations. Thank you so much! If you're looking for a reliable and caring jewelry service, look no further. I 100%...
   Read moreI needed to have my grandmother's ring resized and decided to use Concierge Jewelry Repair after seeing the many positive reviews. I first contacted Rose, who made the arrangements for my consultation with Nichole, and she was incredibly friendly via WhatsApp and answered any questions that I had. My in-person consultation and pickup were done with Nichole, who had a great, positive attitude and was very friendly. She understood the sentimental value of the piece I was having worked on and was very helpful in letting me know what alternatives could be done if for some reason the ring adjustment could not be performed. The price was very appropriate, at $150 for the resizing and polishing. I have every intention of using them in the future for my...
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