Uptown Cheapskate Sugar Land — Local services in Sugar Land

i’ve bought some cute stuff from the store but selling stuff was a little frustrating. I came in with two bags as i don’t have boxes at the moment and they told me starting september they would not take any bags it was the beginning of august so i didn’t think it would be a problem at the moment. they told me the wait was going to be about an hour and i was waiting for two hours i brought two bags in and the first bag they only bought one thing for 1 dollar i mean seriously only one dollar? I saw them looking through my second bag but i asked if they were done they weren’t aware that i brought two bags which could’ve been a simple mistake they said they would call me name up again after they are done looking. It wasn’t even two minutes (im not exaggerating) and they called me up and said they could only give me 5 dollars i decided to just take the five dollars and they asked if i wanted to donate and i said no that’s okay i’ll take my bags and they put my bags in the shelf behind them and i said i was going to take them and they asked “you don’t want to donate them?” no. why would i donate them here and have them still sell some things they didn’t buy from me. I brought them items with tags, summer and winter clothes, trendy and non trendy items. trendy shoes and timeless shoes that have never been worn and some gently worn. i’m not really sure what they were looking for. they said based on my condition of the clothes they couldn’t take them but those clothes have never been worn and had tags so what was so bad about the condition? I walked past the counter and i saw them with my shirt and they said “this isn’t a good shirt” and the other employee said “well you don’t have to get it” and that was the shirt they gave me for a dollar if it wasn’t a good shirt why take it? i don’t blame the employees i’m sure it’s frustrating having to go through people’s used clothes but the whole experience was frustrating im not sure if i would come here to donate again i find some good items in store (although a little pricey at times) but id probably go someplace else to...

My daughter asked me to take her to sell clothes. She didn’t have much, one shopping bag full. What I did not know, was since they take walk-ins and there’s no limit on how much you can bring, the wait is very long. She came out and said one hour. Important: We are told that if you do not come back in one hour, you will not get cash. After that hour, you will get store credit. It was a little longer than I wanted, but I agreed. We walked around, got a smoothie, went to Trader Joe’s. At the hour mark, we were told 30 more minutes. Still not thrilled but I agreed. It was not worth it to drive home and come back but had I known it would’ve been more than the hour I would’ve done just that. We go back after the additional 30 minutes, and this time I went in with her because I’ve waited an hour and a half already. We go inside and her clothes are neatly stacked with a piece of paper on them. I am hopeful that the transaction is going to be completed. We tell the associate, that’s our stack, and she says oh “we’re not to it yet it’s gonna be 15 more minutes”. I had had it, an hour and 45 minutes?! We are supposed to adhere to their ill predicted estimates or be subject to store credit instead of cash. But they don’t have to be accurate on their estimates? It’s not so much the time, it’s the time kept extending. And that clause that they have! Store credit if we’re not back on time?! At no time was I offered to come back the next day and we would still get cash. There was no discussion. They could see I was upset and they just said “oh, here you go”. I heard another associate say “oh he was going take it all?” And the one who was helping us said “Yep, but she wants to leave”. There was no trying to appease the customer in anyway or even offer an apology. I think they rely on young people who won’t push back. And if that’s not the way they do business, that’s certainly how it was...

My experience with Uptown Cheapstake was nothing short of disappointing. After dropping off my clothes at 11:30, I was informed that it would take approximately 45 minutes for them to look through my items. Considering this timeframe, I agreed and left my clothes in their hands. However, when 1:00 rolled around and I still hadn't received a text indicating that they had completed the evaluation, I decided to go in and check on the progress.

To my dismay, I was told to wait an additional 15 minutes, despite already waiting for over an hour beyond the initially agreed-upon timeframe. What's more frustrating is that despite the lengthy wait, Uptown Cheapstake could only accept two bags of clothes at a time. This limitation further exacerbated the waiting time, leaving me wondering why it took them over two hours to assess my items.

Upon finally receiving the evaluation, I was shocked to find out that I would only be receiving a meager total of $36 for the two hours they had my clothes. This sum hardly justified the time I wasted waiting for them to go through my items. In hindsight, I would have been better off donating my clothes to Goodwill, where at least my time wouldn't have been squandered.

Overall, my experience with Uptown Cheapstake was incredibly frustrating and unsatisfactory. The excessive wait times, coupled with the low compensation for my items, left me feeling like my time and effort were completely undervalued. I would caution others against using their services if they value their time and expect fair compensation for...