I'm sure their med spa is fine, but if you are considering their "healing" plan, I highly suggest against this if you are not from Houston and will be remote. The owner accepted my $5,500, knowing I was remote and wouldn't be able to travel to Sugarland. However, every time I informed her I was not getting better she continually told me she could "fix" me if I was in-person and could run her in-person protocol. I was remote the entire time, and she knew this and still took my money.
I have a medical issue that I told her about a few times, but she blew it off and continued the same "cookie-cutter" remote protocol. Towards the end of the 3-4 months (for $5,500) of remote work only, I informed her I was diagnosed again with this disease. Since it was the end of my "program" she rambled off multiple things I should do and then ghosted me. Not only did she ghost me, but I cannot tell you how many times her team completely dropped the ball on my follow-ups, supplements, etc. I had to reach out and remind them weekly what was needed. This may be a decent program if you are local and can see them in person, but the remote program is a complete waste of time and big money, and honestly, I was scammed out of $5,500. She sent me $1,000 because she knew they didn't take care of me, but I feel I should receive the entire $5,500 for wasting 3-4 months of my time on her program.
Do not run the "healing" program if you plan to do this on a remote basis. It's a complete scam, and frankly, she stole from me. I should have known when she was selling me on the program, and it felt like I was speaking to a used car salesman. I had a bad gut feeling, but I was at the end of my road, and still am, but down $5,500. Thanks Dr. Kami.
UPDATE: Your statement: "Regarding your claim of us "ghosting" you, we want to clarify that our communication paused only after you began making demands accompanied by threats, such as stating that you would leave negative reviews if a full refund was not provided." This is an outright lie. You began ghosting me when I told you I no longer wanted to be treated by you and your team, in which I then began to request a refund. The "threats (as you call them)" were made when you continued to ghost me. Not only did you scam me out of $5,500 when I was a dark place in my life but now you are lying to cover up a joke of a "remote" treatment plan. This is why you extended my treatment from 3 to 4 months, and you provided a $1,000 refund, which was not even close to sufficient for my wasted time and...
Read moreThis place and the entire staff are all amazing! Between the Med Spa and the Wellness Clinic...trust me they've got you covered!!! From facials, the body treatment, spa treatments, a book size list of IV infusions, to healing & recovery, you name it, they've got it. They even do pre & post Covid treatments so if you've got a case of covid, get with Dr. Owens and her wonderful caring nures asap! I promise, they will get you on your feet!! No vaccine required, just come as you are and they'll get you all doctored up. They have both a board certified doctor and several experienced certified nurses. I only wish I knew about this...
Read moreKami is so skilled at this art and gives real advice on what she thinks you need and the timing of getting it done. And, she's cautious, not risky. Tara is conscientious, fun and personalizes the experience. Christine is always on top of the details and also responds promptly and thoroughly to any questions. Kathy wasn't involved in my most recent visit, but didn't want to leave her out - she customizes her treatments for what you need. I have referred several people to YOY for botox/xeomin, permanent cosmetics, etc. I drive to Richmond from the Galleria area because I wouldn't trust another provide like I...
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