Flowers by Sophia — Local services in Sunnyvale

Went in on a whim seeking roses and loose petals. I paid for the arrangement and petals, and got some extra things. She made sure she knew just what I needed while we spoke, and helped me with some ideas on how to use the gifts. When I picked everything up, the petals included some intact de-stemmed roses and one made to float (as some of the petals were going in a bath). Absolutely worth the money. I don't recommend it if you're trying to get flowers on a budget, but if you want your money's worth in what you're looking for with a personal touch, stop by. Even if flying in from out of the area, go in person to get what you need.

tl;dr Great experience, overall. Spent good money, beautiful arrangement, accommodating,...

This shop sold me some very expensive orchids planted in a pot with other plants. I expect such a purchase to mean my orchids will be planted well. They didn't even follow the most basic of instructions here. One of my orchids has completely died and the other one is well on its way. This shop ignored the drainage requirements of orchids and set up customers for failure. This is completely unacceptable. This shop 1) put the orchids with plants with much different drainage requirements, 2) did not use an airated cup, 3) left a moss in the cup that collected water, and 4) put their closed cups in soil that doesn't drain. So of course root rot would be...

Worst experience as a costumer I have ever had , I was supposed to send flowers to my wife on Valentine's Day I placed an order in the store promised me that the order will be delivered on Valentine's Day. Was never received my wife never received the order and this and I called the store more than a hundred times and didn't receive any reply I also send emails and didn't receive any reply I highly recommend to look for a different place when you want to buy flowers because this is the worst customer service I have ever...