O'Reilly Auto Parts — Local services in Syracuse

Jason Niebauer is the best!!! (Syracuse location). My van started making whooshing sounds a week or so ago. My schedules was full and I didn’t go in for awhile. On my way home today, I knew it was time to go get the codes tested on the check engine light.

It was about 20 degrees and had just started snowing. Jason came out to help me. We determined the issue and he helped me get the parts AND install them.

He knows his stuff and is so kind and helpful. I asked to make sure he wouldn’t get in trouble and he assured me that the management encourages it as part of their great customer service.

I can go on and on about how grateful I am that Jason was my angel today.

Turned out we had a big crack in an intake hose and we got it all fixed up. He even got me signed up for the rewards program to get gift cards with points.

Because of Jason and his excellent service, He has earned my business as a new loyal customer!

If you call or go in, ask for him! (It does matter! He gets perks for...

01/29 The low beam on the driver's side of my 2012 Prius burned out whilst driving on a very dim rural road in West Haven, Utah. I phoned the O'Reilly's location in Syracuse, UT to see which type of the vehicle in question required and what price their stock was listed for. The employee who answered, Gage, went above and beyond in covering all my novice questions. When I arrived, I quickly procured the part and even was granted a price match. In addition, the assistant manager, Crista, came out and literally popped the light in without hesitation. As a side note, these two were incredibly personable and -as aforementioned - knowledgeable. I just want to thank the both of them for assisting me this evening. The transaction was a fantastic experience and I'm very grateful. These two, Gage and Crista, are invaluable assets...

This store really does try to help. Employees are reallý helpful. Shout out to Gage, he really knows how to interact with customers, he's very respectful, helpful and friendly. I am very pleased with him taking extra steps to help me as a completely lost customer and help me find the best deal at your store. My car is finally running w/o the check engine light, its no longer having the issues and I didnt spend over $1,000 again at the dealership because of his help. I will definitely be a returning customer, whenever I feel like I can use...