Helzberg Diamonds — Local services in Tallahassee

I came in a long while back and spoke with Jeff. We had reviewed options with my girlfriend regarding an engagement ring. With covid and life we were not back as quickly as we would have anticipated and when we returned we spoke to Melissa who helped us pick up where we left off. We had some great ideas and requested a diamond be shipped arriving within 24hours. We returned reviewing with Jeff due to Melissa being off and saw a second yellow diamond shipped and shared that was closer to what my girlfriend desired. But it was Jeff’s ambition to help guide her through all the styles and taking the extra time that led to us completing a full process with choosing a diamond, a band and a wedding band enhancer. We walked out happy with the choice, the price and those we spoke with. To be clear, we had been to many stores, it was our original experience with Jeff that brought us back to this location, it was Melissa who helped us run with an idea and Jeff who helped close the deal. If not for these two I can promise you, I would have had no reason to return because price was secondary to this experience I would like to remember. Thank you to you both for making it special to the woman that is...

I'm not usually someone who's into diamonds or real jewelry, but I have to say that my experience at that store was truly exceptional. From the moment I walked in, I felt incredibly welcome. There's a lady named Helena, she's an absolute gem! She went out of her way to be so warm and attentive, showing a genuine interest in what I was looking for. Not only did she expertly identify everything I needed, but she also provided me with a wealth of knowledge about the necklace I had my eye on. Her confidence and expertise were truly impressive.

I did not purchase anything but they had incredible specials and fantastic prices. I'm seriously contemplating a return visit. It's abundantly clear that the staff there truly understand their products and are dedicated to helping you discover the perfect piece that suits your desires and requirements.

If you're ever in need of something remarkable for a special occasion or just a treat to enhance your beauty and confidence, I can't recommend this store enough. And a big shoutout to Helena for making my experience there...

Customer services was awesome. The merchandise sold however is another story! I ordered some earrings for my mom as a mother's day present. When I received them they were damaged. I ended up having to drive 2 hours to return the earrings as that is the closest store to me. Once at the store I exchanged the earrings. I then turned around and bought my husband a $640.00 Movado Bold watch as his father's day present. The watch was on clearance for $450.00 dollars. Once home we found out that the watch did not bring the charger required for you to start using the watch. Calling the store back to inquire about the charger none of the salesmen had a clue on the watch and how it works. I had to get on the internet and look up the watch call the store and have the salesman take a look on the website so he could view the instructions. Communicating with two different stores and 3 days later...