I recently visited Impossible Kicks and had an outstanding experience, thanks to Jayden Anthony and Preston. From the moment I walked in, Jayden's warm welcome made me feel right at home. He was incredibly knowledgeable about the latest sneaker trends and helped me find the perfect pair that matched my style and needs. Preston was equally impressive, guiding me through the clothing section with expertise and a keen eye for detail. He helped me put together a stylish outfit that I wouldn’t have picked out on my own, but it turned out to be exactly what I was looking for. Both Jayden and Preston made the shopping experience enjoyable and stress-free. Their professionalism, combined with their genuine enthusiasm for what they do, really stood out. I left Impossible Kicks not only with great products but also with the satisfaction of knowing I received top-notch service. I highly recommend this store, especially if you have the chance to work with Jayden Anthony and Preston. They truly go above and beyond to ensure a great...
Read moreIf I could give 0 stars I would— after being gifted a pair of shoes for my birthday in May (which my husband was assured could be exchanged/refunded “no problem”) that needed to be returned because they didn’t fit the store issued store credit in the form of a gift card. BUT the best part despite having multiple locations+website you can only purchase the shoes/sizes they have available in the store at the time you’re there. So going on 6 months with still no shoes—multiple visits to the store in person to check availability+sizes, multiple efforts talking to management who were going to “call another store and get them shipped” all with no follow up. Customer service is ridiculous, management sitting on the couch on their phone when customers need assistance and lies told to our faces multiple times when asking about ordering shoes. Do...
Read moreMy son went to impossible kicks bout 3 weeks ago. He said he had an amazing experience. He went to sell his Nina channel jordan 3’s size women’s 12.5 men’s 11 and was greeted by Anthony who was unbelievable. Super knowledgeable and really fair. We made a deal and the rest was history. If your in the Tampa area and want to treated like a king come to impossible kicks. They are the best sneaker shop within hundreds of miles in my sons opinion. Do business with Anthony. He will treat you fair and he is willing to work with you and make a deal. Best customer service ever. I would 100% recommend this sneaker shop to everyone. Sorry Anthony that I took so long to give you a much deserved review. Keep it tight and continue to provide kicks at a good deal to your Tampa sneaker heads. Impossible kicks is...
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