I love Pandora charms so much, and having a whole store dedicated to everything Pandora is hog heaven for me!
I've lived in South Tampa all my life and have been buying my Pandora charms from PIP. since they opened. And before that, I bought my charms from their kiosk! I love that the store is family owned and operated. It gives me a chance to support the local families of South Tampa over big chain stores like Bond Jewelers.
Everyone at the store is knowledgeable and professional while still being friendly and making you feel welcome. The store is always clean, and it's easy to find someone to help you without feeling like the salespeople are breathing down your neck. I've never felt like I was pressured into buying something or like they were trying to "up" sell me. The few times that I've had a problem with a charm or a bracelet, they've worked with me to either fix it or replace it at no cost to me and with no hassle. Plus, if you go in and want to spend a minute looking at all their new charms, they'll professionally clean your bracelet for you while you shop.
Pandora Inc. is always coming out with new charms. PIP is very good about making sure they have all the latest ones in stock and letting everyone know that they're ready. They have everything you could possibly want, which is what makes them such an easy gift. I have two teenager girls that for a long time I just couldn't keep up with, in terms of what was "in" when it came to buying them presents. I got them both Pandora bracelets for Christmas last year, and now they can just pick out a charm for every occasion. No muss, no fuss, and they love the bracelets too. Their girlfriends now have bracelets as well, so they get to be the trendy ones.
Personally, I love to travel, so the silver suitcase charm is my favorite. I also love the new "destination" charms Pandora came out with and have my eye on quite a few of them. The hubby is going to be getting some very strong hints from me come our anniversary!
If you want a good shopping experience, a quality product, and to support local business in the Tampa Bay Area, I highly suggest you pop by Pandora...
Read moreHello Friends! I don't leave many reviews but I wanted to take a moment and show the awesome girls at Pandora in International mall some love. I had bought a bracelet online for my mother-in-law's birthday and under estimated her wrist size. So I called up the store and spoke with a lovely lady who knew exactly how to help me and just so happens they had only one of those bracelets in the exact size up I needed so she kindly put it on hold for me. I am new to Pandora and this was my first time in their store. I went in the next day and first off I was kindly greeted by the wonderful girls there. Not only is the store asthetically pleasing and easy to navigate but all the staff there is so friendly and kind. I spoke with everyone there but the main person who ended up assisting me was Sara. She was very kind, patient, and knowledgable. If you want all the insider info, discount, options and exceptional service Sara is your gal! I work in customer service and know how important it is specially when you are providing it face-to-face instead of virtually and over the phone like most service we are experiencing nowadays. I really appreciate everyone at the store and even though I hate malls I will definitely be back in just because of the amazing service and quality of the product. I am officially a Pandora lover for life and I have Sara and the lovely(and did I mention stylish!) ladies at this store to thank for that! If I could give more than 5 stars I would. I will bare the mall just to visit this store anytime. If you need anything Pandora related its worth going there.
Thank you Sara and ladies! You all made my day and also really helped make my mother-in-laws day special! I could never...
Read moreAs a former Pandora employee and costumer for years. THIS LOCATION IS NOT RECOMMENDED. Have never experienced this type of awful humiliating experience with some terrible employees with NO SMILE ON THEIR FACE NO KINDNESS FOR THEIR COSTUMERS, as long as you’re buying then that is a token of receiving respect Came in the store asking for a trade or exchange of the Eiffel Tower that had bend very bad (under 1 year) the assistant manager said it was simply not their fault (it’s called not a manufacturer defect) WHY WOULD SOMEONE PURPOSELY RUIN THEIR JEWELRY? So they can face unfair treatment. Yes it is a manufacture defect. I️ had no receipt but did have the word of vouch from my previous store manager who was willing to call/speak to them. This store did not try to help me in any way but sent me off on my way completely dissatisfied and unhappy. With four employees on the floor NONE OF THEM ASSISTED ME. They do not represent Pandora Jewelry properly at all.
No one should ever buy anything from this store and I️ hope they shut down. In all honesty after reading the comments here I️ have to be another witness and say that their employees were mocking, mean, arrogant and unfriendly people. It must be how they are taught to work.
Customer service is not about making money it is about making the customer happy since so kindly taking their time to go the store to spend money and give your dumb asses commission.
This location is very stingy about returns and exchange....
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