Today I contacted the Jo Malone location at International Plaza & had the absolute pleasure of speaking to the store manager. He was incredibly warm, welcoming & knowledgeable. I learned so much about my favorite brand and how it began. I called because I have been recently told when shopping at my local Sephora store that the Jo Malone Orange Blossom scent is the same as the Nectarine Blossom & Honey as the only are named differently in the UK vs US. It was cleared up today, it is NOT the case as they are two distinct scents. Not only is the quality top notch but their service is a cut above the rest. I'm glad to know that there are people of this caliber representing such a wonderful brand. I am happy to know that in today's world of lacking customer service & so so quality for over-priced products that there are places such as Jo Malone that not only live up to their quality expectations & then some but they also have the very best when it comes to the individuals that represent their company. My...
Read moreI had an outstanding experience at the Jo Malone store in Tampa. From the moment I walked in, Merfat greeted me with warmth and professionalism, offering exceptional service that made me feel truly valued. She thoughtfully listened to my preferences and made personalized recommendations that were spot-on. Her attention to detail and genuine care elevated the entire visit. Elisha was also a delight—friendly, knowledgeable, and eager to share helpful insights that enhanced my understanding of the products.
I am extremely satisfied with the products I purchased—they perfectly match my tastes and exceeded my expectations.
While Jo Malone items may be available at other retailers, nothing compares to the immersive and luxurious experience of visiting the store itself. The atmosphere, the personalized service, and the expertise of the staff make it a destination worth returning to. I left feeling pampered and inspired—thank you, Merfat and Elisha, for making my visit...
Read moreI adore the Jo Malone store at international plaza in Tampa. The manager Darius and his fabulous crew are so down-to-earth and accommodating, kind and generous. I never fail to walk out without something wonderful. Today I got a sample of the new Hinoki fragrance, which is incredible and I’ll probably have to go back and buy a full size bottle. But I also got the diffuser in the fragrance tomato vine. It’s so fabulous! It elevates everything in my Florida home. I also got a beautiful mini bouquet of fresh cut flowers, including three yellow ranunculus, a white chrysanthemum, and a eucalyptus stem! Darius also gave me a generous sized hand lotion and bath gel in two of my favorite fragrances. He tied the entire package up with fragranced black tissue paper and a gorgeous Tiffany blue grosgrain ribbon! It made me feel like I had just gone shopping at a farmers market. This is so worth the experience to go shopping at this Jo Malone store. What a joy!...
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