Speaking of Roots generally. Once I asked if they would consider carrying a product that Barons carried that I knew to be of better quality and it wasn't " I'll look into it" I got instead, a insulted look and told, well I like our product...so no was there answer. Two other times I was rebuffed when I ordered something and was told emphatically that I was called twice for it to be picked up...I wasn't called once bc my smartphone showed no call. To them, they let me k ow it wasn't that their employees didn't call me. I shop at Barons now even though I must drive 3 miles further. Barons is amazing on...
   Read moreThe customer service was good. It was a young man there, an African American who was extremely professional and nicely answered my questions. The disappointing part and the only reason why they're getting a two is because there were things I saw online and was hoping to find them in the store to see them up close just to find out that most of the stuff that's online is not in the store so it was a waste of my time to drive from Menifee to Temecula. Just not to find what I was...
   Read moreI like the stores. Employees are nice. I do not like the parking set up in Door Ding City here. Parking lot is divided by an poorly marked road that weaves through the parking lot. WATCH FOR PEOPLE. Customers walk right out of Roots and expect everyone is watching at all times. Always horns going, people flipping fingers, and yelling in this parking lot. Order online unless you need to jolt your blood pressure :-) I work across the street so I...
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