Paul Mitchell The School Temecula — Local services in Temecula

Taryah, the stylist they set me up with did not give me a good first impression, she didn't seem to understand me when I told her I needed someone who is good with fragile hair that's been damaged as I was looking to get the damaged parts trimmed off and the rest adjusted so that it would be shorter overall but still have the same shape I came in with and i also wanted to see if i could get a treatment done for conditioning/bonding. She looked at me like I wasn't speaking English and just shyly turned away and had me follow her. I wanted to just turn around and leave. I tried to communicate this multiple times, she didnt get it at all. After washing my hair and splashing both herself and I, im sat down for the cut and she just put some card in my hand asking me to sign but was rushing me to, I saw she only marked for a haircut and when I reminded her I wanted consultation for the right treatment (conditioning or bonding) her exact words were "oh... well youd have to come back another day because... yeah." Which doesn't explain anything and this other student who randomly sat down next to me is giving me weird looks with the stylist like im some crazy person for asking again why i cant have the treatment done (i requested this on the phone when setting up the appointment) and she said "oh well they probablt thought you meant that for another day" when I specified it was for that same day on the phone.

Stylist walks off and I ask the other student stylist hanging around staring at me if she knew my stylist was good with handling curly hair to which i get another weird stare and a "uh.. I don't know". Why is this random student hanging around me for if theyre not assisting? It made me very uncomfortable to have multiple people coming over asking me why i got all my hair cut off including my own stylist when i told them all i was just trying to get some damage cut off and didnt want to lose ALL my length.

My stylist didn't even bother to get her supervisor until it was too late. I am so angry with how my hair came out that I'm embarrassed to even leave my house now without covering it up entirely because it's not the style I asked for and they just kind of went with what they thought I wanted and what they liked. My shape is screwed up over this and that stylist didn't even seem to understand what I was there for when I told her I had damaged hair on one side that needed to be removed and have the rest cut off so the proportion was right but it would still be the shape I came in with. I don't know why she cut off so much from the back and left the front longer, i feel like i have a karen haircut now and i hate looking at myself in the mirror. I didn't feel confident enough to speak up because too many people were surrounding me and making me feel overwhelmed that I just defaulted to being nice hoping theyd go away. I felt like i was just some customer to get out of the way. I could never recommend this, I feel like I got stuck with a stylist who just barely started there and was just trying to get as many cards signed as she could...

Even the supervisor looked at me funny and stunned when i told her what i was there for because it wasnt what i described.. I expected better care from a Paul Mitchell spot, I should've just gone to a local salon, 15 dollars and I just lost 5 years worth of hard work to grow my hair out. I'm mad af. Who wants to walk around looking like this???? Why would she think...

I graduated from Paul Mitchell the school Temecula a few months ago and I would advise to choose a different school for Esthetics!! When I began my journey I was very excited to be pursuing this career in what I thought was one of the best schools, but that was quickly shut down.

This school does not focus on anything else more than cosmetology. The esthetics class did not have an assigned room and we’re left floating around looking for some place to learn most of the time. During testing hours there were up to 30 students elbow-to-elbow who barely fit in one small classroom during COVID. Many times esthetician students had to sit out on the barber chairs to try and do work or makeup tests there was tables no room to place our belongings (we didn’t even have lockers or a break room) not to mention blasting music that we had to put up with while trying to test. Wifi didn’t work and many times had to use my personal hotspot because of the overcrowding. All these things were addressed over and over again and we never saw change. Even the staff mentioned not being able to get thru to management. In general Paul Mitchell focused in bringing as many students in with no room to place them.

Another very important topic that really marked my feelings about Paul Mitchell the school Temecula was the fact that the state announced changes being made to state exams which involved the practical exams portion being removed, yet Paul Mitchell never addressed them to us. They kept pretending that we were going to have to take both parts of the exams. It wasn’t until I reached out to state board that I was informed that the changes had been made two months prior and the schools had already received consent. This caused the whole school to have a meeting with the manager the very next day because they knew that they hadn’t addressed it to us and now they had no choice. Then the day of the meeting management mentioned that Esthetic students weren’t allowed to attend the meeting since the topics didn’t concern us. I was furious because it did concern us and affect us. Some students had even purchased their state board kits which couldn’t be returned anymore. The most important part was all the time we wasted in class trying to study for this when we could’ve just spend it studying for the written exam or hands-on.

Supplies were always either low or non-existent. Meetings barely mentioned or addressed Esthetic students, it felt like time wasted outside the classroom. We did not enough instructors or learning leaders (as they like to call them) to help estheticians on client days. The office staff was always behind on updating hours and assignment grades. Even after graduation, some students progress reports were not sent to state board and had to wait over 4 months just to submit that information to be able to receive a state board date.

Overall the program felt very rushed, crammed, and our concerns were just swept under the rug. It seems like money was the only reason they wanted to start the esthetics...

This was the worst hair experience of my life. I went in will hair nearly to my waist, completely healthy and strong. All that I needed was a color (weave) and a trim. I only wanted caramel highlights that looked natural. I brought in several pictures. I did not want more than the smallest amount taken off of my length, just enough to straighten out the back of my hair and shape up my bangs. I had two advance students perform the weave under the supervision of a teacher. I figured that such a basic procedure could be accomplished with a teacher standing by. I ended up with white highlights with green ends. The teacher unearthed this horrid result from the foils and then tells me "don't worry. It won't be that color when we are done." It should never have been that color to begin with. There was no reason to bleach my brown hair down to white in order to achieve a light brown/dark blond highlight. Once they were done with their "toner" procedure. I ended up with fried gold-ish highlights. They are so fried that I have permanent frizz and my hair is breaking all over the place. It does not have a uniform color from top to bottom of the strand but looks burned and broken. Once the toner was done, she proceeded to brush my hair. I have never sat through such pain during any hair appointment ever. They obviously do not teach their students the proper method for brushing out wet or dry hair. You start at the bottom and work your way up gently. You don't go at a thick head of long hair with a fine tooth comb starting from the top and pulling while hair breaks and your client gets tears in their eyes. To be honest, I would hope that would be self evident without the benefit of special training but apparently NOT. On top of that, she proceeded to confirm that I only wanted the barest amount trimmed and then cut off a full 2 inches of my length. I went home with fried, frizzy, broken, badly colored and permanently damaged hair. I cried for an hour. I cannot wear my hair down because it sticks out in all directions as though I have been electrocuted. I don't have words for how bad this is. As I type this I have shea butter, almond oil and aloe soaking into my scalp and hair, yet when I brush through it is still manages to crackle and stand out from my head. I would not wish this school or its students on my worst enemy. Hate is not too strong a word to describe the way I am feeling about the people and the place. By the way, I still had to pay $75 for the pleasure of having my head destroyed and never did a teacher actually acknowledge that the end result was a ruined head of hair and nothing at all like what was discussed prior to the work beginning. I can only hope that they left the critic until I had left the building but given how little use the "teacher" was during the procedure one has to wonder at their...