Zero stars! The drive thru employee keep getting worse and worse but this time A manager name Wyatt was very unprofessional , blazed out of his mind and sarcastically rude. I couldnāt believe that he had the title of a manager. Iām already been in contact with your corporate office about this location drive-thru budtenders NOT giving change back and putting it in the jar.
First, I asked a simple question why online prices was different than what he was stating.
Showed budtender my phone. Literally had to flash $500 In cash on him to assure MONEY wasnāt the problem, I asked a simple question. The budtender rolled his eyes got an attitude and said Iāll go get my manager for you. He also said I had $10 off too so why is the price greater than what it showed online. Wyatt the manager had an attitude and he was higher than a kite too soo eyes super bloodshot and why was his demeanor like I ruined his day ? Really Iām trying to medicate just like you just not on the clock and being a manager!
Wyatt tried to tell me online was estimate and tax isnāt included. I donāt know how I said both question turned into so much attitude. I showed him on my phone tax was included thatās why itās not an even number every I purchase was 15-20 even. He gave him cash And he responded with so much attitude that he was going to put my $.15 in the bag and he says it again $.15 like he needs to reiterate that it was just change returning. I recorded the whole thing corporate would like to see it ! Iāve been in this industry for long time I come from Colorado dispensaries and work directly with dutchie as well .I paved the way! customer service need work ! The funny part is they werenāt even busy no cars in the parking lot! This my second bad review, training and better management wouldnāt hurt this locations! sidenote I only come forā the pharm ābrand ! Lazy workers, lazy rude management, they will steal your change so make sure you check ! Hopefully yall stock up the store in laveen so I can stop...
Ā Ā Ā Read moreI went to Sunday Goods as a first time customer, because I had been ripped off by another dispensary that I had been going to for awhile. I knew, already, that like every other dispensary out there Sunday Goods was probably Not going to honor the ongoing special that they were advertising. I expected it to take a few visits before finding out if they were worth my business or not, but Sunday Goods doesn't waste time letting you know from your very first transaction with them that they have No problem STEALING from their customers. They were having a buy 2 get one free on select items, since I had never been there before I asked the cashier which items were included, after he put the various types of flower out, I chose two, but didn't care for the others, I decided to get 2 of 1 of them for my free one. Of course, you can't check your purchase at the counter, so later I discovered my "free" one wasn't in the bag...checking my receipt it never got rung up and deducted, which they Have to do for inventory...so I had proof I never got it. Going back the next morning the "manager for the day" first tried telling me, since she wasn't there yesterday there was nothing she could do, when I pointed out all she need do is look at my receipt it would make her excuse meaningless, she then tried to say I didn't buy the right ones. I told her the cashier picked them out as Included strains for the "deal"...then another cashier jumped in to say they were and she quickly silenced him. Her "solution" to me not getting my "free" 1/8 was that I could buy ANOTHER one and she would give me a "discount"...?...why would I want to pay a discounted price for my "free" 1/8? I won't be going back, and anyone reading this should pick a dispensary that doesn't rip you off on your Very First...
Ā Ā Ā Read moreI have been coming here for a few years, but after today's visit I'm thinking I'm going to have to start going elsewhere. Every time I place an order, I double triple check that all of my information is correct. For whatever reason, their computer system changes the information to my husband's name. I explain every time I go in and usually people just give me my order, since it's a system issue, not a me issue. I ask how it can be fixed every visit but no one ever has an answer for me. I was helped by the tall blonde wearing a mask today and she couldn't care less about my problem. She acted like I was bothering her by trying to have the issue fixed. She told me l'd have to have my husband pick up my orders, despite the fact that I place them under MY name. I placed the order. I paid for it. My husband has absolutely nothing to do with MY orders. She refused to look at my phone for proof and brushed me off, acting like she was doing me a favor for letting me have my prepaid product today. I gave up trying to have any resolution for next time and left. I don't understand why I'm being treated like I'm an idiot who doesn't know how to properly place an order online, all because of a computer system error that doesn't have anything to do with me. I come here for help with my anxiety, and the customer service makes me feel horrible. This wasn't the first time someone talked down to me about my order, but today sure was the breaking point. So unfortunately unless this issue can be fixed and your employees learn how to actually help customers, I will have to start...
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