Atlantic Aviation FBO in Teterboro, New Jersey, stands out as a beacon of hospitality and efficiency in the aviation industry. For pilots who spend countless hours in the sky, touching down at this facility feels akin to a warm homecoming. The line service team greets each arrival with genuine smiles, readily assisting passengers with the often overwhelming task of loading or unloading copious amounts of baggage. Their unwavering friendliness and professionalism set a welcoming tone right from the start.
Within the lobby, the exceptional service continues, marked by the dedication of various staff members, from those responsible for rental car arrangements to the vigilant security personnel. Among these standout individuals, Charles deserves special mention. His commitment to excellence is evident in the way he tirelessly works to ensure that both crews and passengers receive nothing but the best service. Whether it's facilitating smooth operations or attending to specific needs, Charles's efforts significantly enhance the overall experience at Atlantic Aviation FBO.
This facility not only serves as a pivotal point for aviation operations but also as a testament to the impact of outstanding customer service. It's a place where every detail is attended to with care, ensuring that everyone's experience is as seamless and pleasant as possible. Atlantic Aviation FBO in Teterboro, therefore, is not just a stopover; it's a destination where excellence in aviation service is...
Read moreJust want to express a unpleasant moment. I think it's unprofessional from the new CEO! Been going to Atlantic Aviation for years we work with clients from all over the world that arrive or leave out of Atlantic Aviation 233 industrial Ave. Drivers or Security Beware !!! If you get coffee or sit down to wait for your clients to Arrive, the Security guard will shut you out and tell you in front of everyone you can't sit or wait in the waiting area, because it's the new rules of the new CEO , like we different from the clients that are traveling!! Very unprofessional!!!! We Will definitely let all our clients know to use another Hanger. That will value everyone...
Read moreI delivered a fellow crew member to this FBO on 11 FEB 2022 and encountered the most welcoming and helpful security gate, ramp service and CS personnel. This is the opposite experience of the negative one-star rating I posted four years ago. The passenger and ramp access security supervisor “Lisa” displayed the golden three: polite, professional, and observant ~ a vast improvement to the individual addressed in my previous review. She set the whole positive tone for the lobby and therefore represents the initial Atlantic Aviation experience for...
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