Mattress World Northwest Tigard — Local services in Tigard

I told my wife to choose which mattress she wants. The following is her review.

I've been shopping for a new mattress because mine has aged out, something I do not enjoy-shopping for a mattress. Usually it's a high-pressure sales situation. Nowadays, I will walk right out of any business when feeling any pressure. I don't want to do business with a company that allows that approach. High-pressure sales is not the case @ the Tigard store. I went in a couple of times with many questions, clarifications, etc while going through the selection process. Brian was very patient, answered & clarified many questions both times. He let me take as long as I wanted / needed. We are used to a Tempurpedic with an adjustable base. I was surprised it doesn't feel good to me anymore!

After getting multiple permanent spinal injuries from a severe MVA, I chose the Posh + Lavish Restore (latex) split queen with their 3" latex topper. I am very eager to get this bed; it's heavenly to lay on. I will update my review after I've been able to sleep on it a while.It's a Lot of $$$$, so I sure hope it feels that way months from now.

I highly recommend this store & working with Brian if you are shopping for a mattress. They have a lot of different kinds of...

Our 17-year-old son was in need of a new mattress. We heard about the new Mattress World Store in Tigard. So, we decided to stop by. There were two other customers in the store who were just finishing their purchase of a new mattress. And they raved about Brian and his customer service. And very quickly we experienced why. Brian was awesome. He talked with our son, asking him good questions. He also asked us, as parents making the purchase, some really good questions, too. It didn't take Brian long to get a sense of what kind of mattress would be best for our son. Then he proceeded to show us several mattresses that he thought would best meet our needs. When our son settled on the one he really liked most, Brian then showed us the sale price. And given it was the opening weekend of the store, Brian then proceeded to give us an even better deal than the sale price. We chose to pay 12 months same as cash -- and we received our approval in minutes. Brian then told us it would be about three weeks before the mattress could be delivered. But, in fact, it was delivered in two weeks, not three. So, our experience with Brian and this store was outstanding from...

I recently had the pleasure of working with Tim at Mattress World, and I must say, the customer service was outstanding. From the moment I walked into the store, Tim greeted me with a warm and friendly smile. He listened attentively to my needs and preferences, and his expertise in mattresses was truly impressive.

Tim went above and beyond to help me find the perfect mattress that suited my comfort and budget requirements. He patiently explained the features and benefits of various models, allowing me to make an informed decision. His thorough knowledge and genuine passion for helping customers were evident throughout the process.

Not only was Tim knowledgeable, but he also displayed a high level of professionalism and courtesy. He answered all my questions with patience and provided valuable insights, making the entire shopping experience stress-free and enjoyable.

I truly appreciate Tim's dedication to ensuring customer satisfaction. His attention to detail and genuine care for my needs made me feel valued...