RejuvaMed Skin and Body — Local services in King City

Darcy was nice but they made my acne and acne scars TEN TIMES WORSE than before! I went to see Darcy mostly to treat acne scars, as my acne had mostly (but not completely) already cleared up. I did two sessions of the Light pod neo laser at her suggestion. She insisted it was the best treatment for both acne and acne scars. After the first session I didn't notice a huge difference so in the second session she said she'd turn things up and really make the difference noticeable. She also told me that her previous clients with similar skin as mine saw a great difference after two sessions.

Within a few days it became clear that the treatment had aggravated my skin. My acne is AT LEAST TEN TIMES WORSE now, as are the scars! It made them waayyy more red and deep!! I'm not even exaggerating, I've literally had multiple colleagues and relatives say "OMG what happened to your face?" And that is not an exaggeration. It's now been SEVERAL MONTHS since my last treatment and my skin is still awful; I will probably be living with the damage they caused for the rest of my life. It's truly awful. If you are suffering from acne or acne scars DON'T GO HERE!!

RESPONSE to response from business:

I DEFINITELY had TWO treatments. So that is simply not accurate to say that I only had one. The first one was a walk in and she saw me right away, so maybe there isn't a record of it? I just checked my email and it says, for the appointment on 3/27 "laser treatment 2," which is maybe an indication that was my second treatment, if you have that in your records. The appointments were about 3 weeks apart, which is the time frame Darcy recommended.

And yes, it 100% made both my acne and scars worse. As I said, when I went in, my acne was under control; I was mostly seeking help for my existing scars. It was apparent within 24 hours of the second visit that my skin was worse; at first I thought maybe it was just a temporary reaction in response to my treatment but here we are, months later and my skin is still AWFUL. Lots of active acne AND the scars are even more visible. I hadn't seen my sister or my mother in law for a year and I saw them both, separately, in the last 8 weeks. My sister said "OMG what happened to your face?" And my mother in law said "Holy ** your face is so red, what happened!? Looks like the worst sunburn I've ever seen!!" But no, there was no sunburn, that's just the redness from all my old acne scars and new acne -- and YES, the laser DID darken my existing scars.

I wish I had some ulterior motive, I honestly do. My only motive here is to hopefully spare anyone else from going through what I am now -- I paid $300 for these two treatments and now I'm going to spend thousands more just trying to correct the damage...

I saw a great deal from RejuvaMed Skin and Body on Instagram and was genuinely excited. Someone called me shortly after to book an appointment, and I was charged a $25 deposit — which I didn’t mind at all, as many places require this for skin treatments.

However, right after I got off the phone, I received a text message saying I canceled my appointment when I did not.

This felt strange and unsettling, especially after just providing my credit card information. A couple of months later, I saw another ad from them that caught my interest again. When they called this time, I asked whether I was being charged. I mentioned the $25 deposit, and also brought up how I had previously received a cancellation message right after booking. Instead of addressing my concern respectfully, they insisted it was just my “consultation” that was canceled and claimed it was a typo — and that I should’ve somehow just known that. When I explained that the message made me uncomfortable and caused me to question the security of my information, the person on the phone became argumentative again. At that point, I told them I no longer wanted to do business with them and hung up. What I didn’t get to explain was that the cancellation text made me feel so uneasy that I immediately contacted my credit card company to cancel my card, spending over an hour on the phone. Trusting someone with your skin is a big deal. If the booking process already feels unprofessional, I can’t feel confident trusting them with something as personal and...

A year ago, I visited Emma at RejuvaMed Skin and Body for a free consultation about my skin concerns. She recommended four microneedling sessions, which I paid for upfront. The first session went well, and Emma confidently assured me that after all four sessions, I would look like a completely new person. However, when I asked her what products I could use post-microneedling, she didn’t seem to know, which raised some doubts. Despite this, I decided to trust her and completed all four sessions.

Unfortunately, there has been no improvement in my skin—I still have acne and large pores. I’ve learned that microneedling can be a slow process and may require many more sessions than I was initially told. Emma mentioned she would follow up with me to discuss trying a laser treatment, but she never did.

When I asked Emma about her qualifications, I realized I should have done more research. After speaking with a dermatologist at Kaiser, I was informed that while acne and large pores can look better, they may not completely improve. The dermatologist also advised me to seek treatment from a certified dermatologist.

I’m sharing my experience to encourage others to thoroughly research and verify a practitioner’s credentials before committing to treatments. Don’t trust just anyone with your skin—always consult with qualified...