This was the very best Internet buying experience I have ever had. There are so many good reasons to shop here. The service is fantastic and very personal. I got a Stetson that I have been looking for two years delivered fast and it came with a personal handwritten thank you note. The hat was perfect and exactly what I had hoped. I called and asked about a hatband (I was going to get one in Santa Fe); they don't keep them on the website. I was sent pictures of hatbands to choose from; great service! I chose this great horsehair hatband from the selection they picked out for me. This is exceptional service and delivery was smooth. I don't know anywhere I could get this kind of fast, friendly, personal service. Somebody there is hiring only the best. I will be back! Thank you The Branding Iron! I want to thank Vanessa; she was above and beyond but, whoever is doing the shipping should be thanked, as well; personal notes are a great service. Thank you for...
Read moreWhile there are a number of places in Tombstone that sell western apparel, The Branding Iron has the most friendly and knowledgeable staff of them all. They were super helpful in our making a selection. And…my husband accidentally picked up the wrong size after trying on several belts…didn’t notice until that evening. The owner was very responsive to my email and social media request and arranged for an employee to meet us at the store before opening hours the next day for the exchange. We appreciated getting on the road early and their willingness to take customer service to the next...
Read moreCame in to buy a belt, they did not like my price range & pointed me to the clearance rack "5$ off the tag price". I ended up finding a belt and they said "1 size bigger" (waist 42 belt 44) its been exactly 1 week since buying this belt and it continues to stretch. I am on the last hole and will need to poke new holes to keep using said belt....On top of being charged full price for belt I will not be going back. My dickies belt from walmart was...
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