OFD | Office Furniture Direct — Local services in Town of Babylon

We are writing to tell of the wonderful experience we had with OFD. We ordered a high-backed desk chair with a rolling base. Our first pleasant surprise was that we were called to pick it up in two days, earlier than was promised. We drive a small car, but were able to fit the chair in the trunk with the rolling base extending beyond the trunk. We tied the trunk lid down and headed home. After a short time we realized that the trunk didn't look right. We stopped the car and found that the base was no longer attached to the chair and was nowhere in sight. We headed back to the store to order a new base. We explained the situation to Scott (Teitler) who was able to find a replacement in his "spare part" inventory. He made sure it fit correctly and showed us how to reconnect it to the chair. The second wonderful surprise was that Scott refused payment for the replacement, even though we assured him that we realized it was totally our fault and therefore our responsibility to pay. He still refused. Thank you Scott!! Then, with the chair section safely enclosed in the trunk, and the base safely in the back seat of the car, we headed home. On the way, the third amazing surprise was that we spotted the original base which someone had kindly placed on the shoulder of the road. It was unharmed. At home we reassembled the chair, being sure that the base functioned well after its adventure. Then we hopped back into the car and returned the replacement. Thank you again OFD and especially Scott who was not only generous, but went out of his way to help us. Anthony and...

I am absolutely blown away by the customer service here! Steven has made my experience here very memorable, so much so that I have to write and tell others about it, and I typically do not write reviews. Every email and phone call is returned promptly. They have made designing my new home office a dream come true. They have a beautiful showroom with a large selection of high and low end items to choose from, and a discount section that is equally as nice with plenty to choose from. I have visited several other office showrooms in the area and this one by far is the best! You can't go wrong here and if you are looking for office furniture, this is the place! I am not just saying that just because, they truly go above and beyond for their clients even down to the 2 delivery guys who transported and set up the furniture in my home. They were very careful not to bang anything against the walls, were very respectful, quick and precise with setting up the wall unit. Thank you so much for making this a great experience! Hope to work with you all again...

If you are looking for office furniture for your office or home, this is the place to shop. The showroom on Route 110 in Farmingdale is very large and the displays of furniture are well set up for viewing. The salespeople are not pushy and are extremely polite and helpful in answering questions and assisting customers. We dealt with Steven, who we later found out was the owner. We purchased an L shape office desk and cabinet on February 6. He along with the delivery/set up crew and office staff were very polite, professional, helpful and caring that all went well from the purchase to the delivery and set up. Since this company has their own warehouse, trucks and drivers, and do not use third party companies, they take pride to insure all goes well. This purchase, delivery and set up was the smoothest, most pleasant experience. So, if you are looking for quality office furniture at a reasonable price we highly recommend Office Furniture Direct. If fact, we went back to order an additional file...