This is a very beautiful store with helpful and mostly friendly staff. Today I went in for an exchange and return and was asked to describe the girl who mistakenly rang my previous exchange as a refund. I thought of the answer to the dilemma and felt less than appreciated for my problem solving skills. The real point of this review is to target all Lane Bryant stores including this one with a major issue you all have...your dressing rooms are like ovens! You cater to the population of over weight women who are predominantly around the age of menopause. If you keep your store, and especially dressing rooms cooler, I can guarantee your profits will increase. When people are comfortable, they stay longer and...
Read moreSuper friendly staff, they remember me and always have a smile. Merchandise is expensive, but you really do get what you pay for. The clothes are very durable and well-made. Styles are hit and miss, but mostly hit. Good location with lots of different types of stores and restaurants around. Store is always clean, and usually tidy. The only thing I would suggest is to make people feel ok to use a coupon (which is really the only way to make the clothes affordable), instead of a hassle. Though that's not the norm, and has only happened just recently, I think with a new person. Great place, ...
Read moreI had a really great experience at Lane Bryant today. I had excellent customer service as soon as I walked in the door. The store was super clean and all employees were super friendly and helpful. The sweet lady with the sunflower barrette (sorry I was not sure of your name) helped me find some really amazing bras today that are so comfortable and really took the time to help me find the ones best suited for me. Driving 2 hours to go this store was definitely worth the commute. Thank...
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