Club Pilates — Local services in Town of Greenburgh

I will posting this review. Just because you see a 4.9 star for club Pilates, sound great. There more. I already made a complaint on the manager Noah who works at Club Pilates in Scarsdale ny location. I am not the only one that has issue with the manager running this location, other members as well. The instructor at club Pilates are great. But management is terrible. Noah is very rude and always has an attitude and very unprofessional. I had this happen to me with this person Noah. It very unprofessional. Does not know how to treat member with respect. He act like he don't want to be at work. One instructor told me, Noah is like this, that is his personality, he rude and has an attitude. I feel it dont matter, no one should act like this. I let it go the first time I was told this. I didn't always see Noah all the time when taking class at club Pilates. All I am stating here. I have an unlimited membership. Now all of a sudden, months has past now, I am not allow to do double class on the same day. Noah reach out was go back and forth with me. I ask to see a picture of the policy. Didn't send me nothing through text. I have done double class not all the time. But one in the same location in Scarsdale once. If I do double class, I do them in different locations if it in the same day. To double your workout. Lastly, since I was going through a hardship with finance. Noah was going to work with me since I couldn't pay for my membership for month of August. I was told we follow up with you in a week , if you still can't. We can freeze your account for one month and waive the freezing fee. If you want to cancel your membership you can. Once August 14 came. Noah called me with an attitude in the morning. He ask me about payment for the membership. I state I am going to hardship for this month. I have other bills I have to pay first. I ask can you just freeze my account like you offer through text the other day. He was like I just cancel your membership and hand up on me and already cancelled my membership without my permission. I already sent email to corporate. Hopefully Noah can be taking care of. No one should be treated this way. This is unprofessional. All I am stated here. I won't be come back to club Pilates in general. I will be going to a different Pilates business that treat there member right. If you choose to try club Pilates. Go to New Rochelle or ardsley or Pelham they are running under different owners. which ever is best for you on locations wise. Just don't go to Scarsdale location. Or try other Pilates like FS8 in Dobbs ferry or Bodyrok Pilates in White plains. Or in Bronxville. I hope this helps anyone to decide on doing club Pilates. Have a...

Overbooked studio, for every one class (10 machines per class, one is for the instructor), there are 12+ waitlist members. Unless you book 4 weeks in advance, can’t get into a class. Clearly overbooked and still signing on new members when they cannot meet demand for existing members. Customer service isn’t helpful or polite. Avoid!

*UPDATE - RESPONSE TO CLUB PILATE’S RESPONSE AS RESPONDING TO THEIR COMMENT HAS BEEN TURNED OFF.

I joined the Scarsdale studio in early 2021. I know you say we should book in advance but you expect us to book 2 months in advance and your waitlists often have 12+ people. My point is that you should stop signing on new members until you are able to meet demand. Most of us have jobs, kids etc. so, to expect us to plan our lives around your schedule is insane. Also, I don’t want your free class, I have over 20 unused credits… please don’t make it seem like I am not a member. Stop misleading people, that’s a blatant lie. I am not looking for compensation, the point is that you are unable to meet demand and should not sign on...

My new favorite hobby! Being a nurse for 7 years has paved its way for a lot of chronic back pain. After a few classes, I really noticed a big change in my body. I no longer suffer from chronic low back pain; a few days here and there but a class really helps! My back has gotten stronger, along with my core and my dreadfully weak arms. I highly recommend classes with Donna and Denise (they will have you sweating, and will correct any movements for better results). As I’ve gotten older, my metabolism has slowed down a lot and my stomach became flabby and just not what it used to be. I’ve been taking classes for a little over a month and I’m starting to get my abs back! I look and feel like I did in my early 20’s. Yes it’s a bit pricey, but I have an unlimited membership and it is worth every penny. If I wake up in the morning with a stiff neck and shoulders, attending a class really helps to loosen my body up and stretch it out, relieving a lot of tension. I’m so glad I gave club...