Ashcroft & Oak Jewelers — Local services in Town of New Hartford

My partner and I decided to stop in on a whim to see if there were any bands that would compliment my custom engagement ring and honestly had low expectations. Liz was accommodating and understood exactly what I had in mind though and we were both shocked when she pulled out a band that fit my style and hugged my ring as though made for it. We wanted to customize the band though and Liz was gracious enough to let us know her jeweler Kao would be in the store within the week with gemstones and to discuss customization options.

We came back to meet Kao who was incredibly professional and helpful in making our vision come to life and instilling confidence that he understood exactly what we were asking for. While he and Liz worked together to get our ring started my partner realized we needed gifts for our bridal party and Diane was super patient with us looking through watches and even having to make a call while we were looking. The service from everyone we interacted with was friendly and professional and we left happy with our purchases...

I always go through Diane she's absolutely the best employee there she takes her time getting to know not only you as a person but your likes and dislikes when it comes to jewelry My husband has been going through her for 5 years now I have only been going through her for 2 years but she already knows what kind of jewelry I like what kind of jewelry I don't like the kind of person I am she's a very friendly person and every time I even walk past there she always makes sure to greet me start up a conversation with me she never pushes for sales she always makes sure that you are absolutely set on buying what she is trying to help you get definitely deserves a major promotion anyone that comes here make sure you go through Diane she is an amazing woman and you will not regret getting your next piece of...

We had a fantastic experience with Jennifer Ostrander in Watertown, NY. We searched and tried on rings at several stores and none of them made us feel as excited or as comfortable as we did at Ashcroft & Oak. Jennifer took the time to let me try on multiple rings until I fell in love with mine and she helped us understand the details of the diamond quality and gave us extensive knowledge on what we were looking at and for. She helped to make our buying experience wonderful and we are so very grateful. I...