Atria Park of Great Neck — Local services in Town of North Hempstead

My parents have lived at the Atria Park in Great Neck for almost three years. The Atria staff members are caring and attentive. The wonderful nurses and other Wellness professionals know my parents well and keep on top of their health concerns. Prior to the pandemic, the outside entertainers who visited the Atria were excellent. The facility is beautiful and well kept, and has lovely public areas, including outdoor terraces and a bistro that has light refreshments available. The facility has been exceptionally well run during the pandemic. Coleen McAleavey, the Executive Director, has given the community frequent and thorough updates and has looked out for the well being of the residents and staff. The lockdowns necessitated by Covid-19 have been very difficult, but Dan Horbachevsky, Life Guidance Program Specialist, keeps residents engaged and has made sure we have frequent zoom calls, which have enabled our family to visit with my parents and see how they are doing. The zoom connection lifts all our spirits. Deborah and Verrome, the receptionists, are always extremely helpful when I call, and I know they genuinely care about my parents. Also, when the lockdown kept the family from celebrating with my parents on their wedding anniversary, Katie Levenson made sure to make the occasion special for them with lots of fanfare from the staff, balloons, a card signed by the community and a nice dinner. When the lockdown caused her granddaughter’s Confirmation to be virtual, Aisha Kingsberry, Director of Life Guidance, made sure that my mother was able to see this important event on Zoom in Aisha’s office, undisturbed. We are grateful to Colleen, Aisha, Dan, Katie, Deborah and Verrome and the rest of the staff for going out of their way for my parents and other residents so routinely, as well as for keeping everything running smoothly during such...

My grandmother is a resident since November 2016 and we have been very happy with the care. We feel that she is thriving more in a couple months at Atria than she had been in the years before at home. Everyone that works there is so nice and my grandmother says that everyone knows her name. It has such a community-like feel. Whenever we visit any and all workers that we see smile and say hello. The food is excellent! That is something that is very important to my grandmother and my family. Everyone in Wellness is excellent.

The Director of Sales, David was absolutely fantastic. He was so nice and answered all questions that we had(and trust me there were a lot). When we would call him with a question prior to my grandmother moving in, he would call us back within a day with the answer. He would even call and say that he did not know the answer, but he would look into it and get back to us. And he did. Now, with her living there, when we email him a question that we have, if it is not his department, he will forward the email to the appropriate person. The staff is so easy to get ahold of via email(Arielle[resident director], Matthew[Maintenance Coordinator],...

I wanted to tell my experience with Atria Park of Great Neck regarding the care for my mother for the short time she was there. Mindy Siegel, the resident sales person, was very helpful and a pleasure to work with. Dayna Fleisher, the resident director, was also very helpful and responsive in getting my mom from the hospital to atria, and trying to arrange the necessary services for her during her stay. Aside from them I found the actual day to day care for my mom neglectful and indifferent. I believe that this neglect ( including indifference to whether she ate anything at all on a given day) ultimately accelerated her death. If you are in relatively good health you should be ok, but if you actually need real care you are in trouble. I also experienced the perfect example of corporate greed and insensitivity. If your loved one passes away don’t waste time arranging for the funeral or grieving - you better get right over there and clean out the apartment or you will be continuously billed for apartment rent for...