MY Tactical Promos — Local services in Town of North Hempstead

I want to share a bit about my personal experiences with this company:

I've made quite a few orders since the last two months or so and I can say that I'm honestly impressed. I've been using the standard shipping option, and still, I haven't had anything arrive more than 5 days from the order date. They are very quick on the processing end, so they get your order in the mail faster than Amazon in some cases.

The quality of the products is outstanding. I was a bit wary as I've been burned in the past from companies that say they are giving you a high quality product, just to then give you either a knock off /replica, or it comes damaged. Everything I've gotten from Tactical has been in the original packaging, with name brand items, with no damage or no quality issues whatsoever.

Now onto the reason that I'm giving them 5 stars -- CUSTOMER SERVICE.

This company's customer service team is one of the best I've ever had the pleasure of working with. First off, I usually expect an email response within about 24 to 48 hours for any given company. Only two occasions that I had to contact support here, I had a response in my inbox within an hour. Not only did I receive a response, but I received a response from a human. And the customer service representative didn't send me some canned response or copy pasted email. No, they sent me written response that came from them, not a list of macros. I have an extensive professional customer service background so I am always fairly critical of customer service representatives and the way that the compan ies train their staff and the methods and ideals that they abide by. In this case I can tell that their representatives are well trained and that the company puts time and effort into them to ensure that the user experience is a positive one. To me, this means more than anything else. At the end of the day, any given customer, regardless of the issue, deserves to have a good experience and have their issue resolved within a appropriate amount of time. No one likes to be kept waiting for days and days for an agent to get back to them via email. I am extremely impressed with the level of service I was given and the fact that they were able to resolve my issue with in one or two emails back and forth, rather than a 10-page thread like I'm used to with other companies.

I know there are some negative reviews here, and I don't understand the specifics of each issue that these other customers could have been having, but I can tell you that my experience is have only been positive. This company definitely isn't a scam or anything like that. And no, I don't work for them or I'm just saying that. I truly believe that this company cares about their customers. Granted, I can tell you I was a bit skeptical when I made my first order or two. But once I had positive experiences by getting these items within just a couple days after ordering and having no problems with those items, I trust them 100%.

If anybody is skeptical or is thinking about making an order bat just aren't quite sure yet I hope that this review gives you some solace. Because even if you make an order in there is a problem I guarantee you that customer service will take care of you.

Nothing but good things to say about this company, and that means a lot coming from me as I'm very critical. You can see that I leave quite a few reviews about a multitude of companies in a multitude of industries. I felt the need to write such a long review here just because they have put time and effort into me and I'm willing to put time and effort into them in return. I hope anybody on the fence uses this and takes my word for it because you will not be...

So far I'm new to joining this company, testing products regarding the outdoors or just really cool, handy stuff to have in general, some regarding safety, especially for a single mom, some gifts regarding our country. It's a big variety of items to enjoy!

I haven't received any items ordered yet as it was just yesterday I joined but I'm looking forward to it!

The shipping & handling fees are pretty low in general on some items that cost $100's so it's not a bad deals at all!

All the other reviews I've read so far are all good. I've had to deal with customer service over a charge in the beginning that I didn't even realize I accidentally added onto an order but they immediately noticed when I asked about something else & they asked me if I'd like the monthly membership service kept or cancelled & refunded so the customer service response time is fast & friendly & I'll know in a few days if it's efficient. But I'm not doubting much that the charge will be reversed.

Overall it seems like a legit company. I'll try to leave another review or add to this one, once our items arrive in a few days! 👍🏻

In addition to the review after receiving the product: It arrived pretty quickly. Customer service did end up reversing the charges for the monthly membership I did not want. After receiving my free gift, being this awesome Tactical Knife. I am super pleased with it!

It is very easy to swing open & closed, it locks into place, it fits into your hand perfectly with a good grip. It's extremely sharp & it has the blade hook on the bottom end to cut anything you'd need such as rope, string, fishing line etc. It has a hook to slide it onto your belt or pocket.

I'm excited to add it in with our hiking & camping gear! It definitely is a handy, great quality, good safety weapon I'll be glad to have on hand!

I've added photos of the packaging that it came in that gives you a QR code for another free gift, being a duffel bag! The information card inside includes a 100% off coupon code towards a free standard Tactical Box. It has a small card including the information to leave a review on the product & it gives a %50 coupon code towards a promotional product or for a free Tactical Knife. It also includes a cool sticker with the company's name/logo.

I would recommend trying them out! We can't wait to see...

This place “MTP” (My Tactical Promos) is pretty damn cool as an introducer and of course it’s relying on our reviews as the middle man or intermediate company. The “Manufacturer” is relying on our review for quality of the product. The “Supplier” (sometimes also the Manufacturer) is relying on our reviews for the value of the product (Quality + Cost). Therefore, here you are reviewing “MTP” as a middle man, the product “Manufacturer” for quality and the “Suppliers for the quality and cost (value). And the quality and value is not necessarily determined by the price that you pay as it is usually shipping and handling. The last rating is “Desire” in which we are rating ourselves, if you feel that spending money for a Free Item is wrong, then don’t. A lot of the reviews seem to confuse one for the other. They cannot be all rated in a single sentence for less than 5 stars without distinguishing a reason for each of those categories.

I am reviewing multiple for products / services (kind of) that includes the one I bought through MTP and one I did not, only because it is the reason for purchase and is in the photo.

MCG Tactical Holster rating; My Tactical Promos : 5 star - they introduced me as indicated.

MCG Tactical : 5 star - well made, real leather and with a plus, first out of three for the weapon to properly fit my configuration (weapon and sight), thank you.

Tactical Brotherhood : 5 stars, such US Patriots, hurrah!

Sig Sauer P365 XL with Holographic Optical Sight: 5 stars, Sig Sauer is just great, but has nothing to do with MTP, MCG nor TB. Though not US owned, still support our troops and law...