I recently had an absolutely delightful experience at Alex's Jewelry Store! The owner, Alex, is not only a talented jeweler, but also an incredibly helpful and kind individual. I brought in a beloved sapphire necklace that had been damaged, and Alex was quick to assess the issue and provide a fair price for the repair. I was amazed at how efficiently he worked, and my necklace was returned to me in pristine condition in no time at all! What truly stood out to me was Alex's exceptional customer service. He patiently answered all my questions, explained the repair process in detail, and ensured I was comfortable with the pricing. He went above and beyond to make me feel valued as a customer and demonstrated a genuine passion for his craft. I was truly impressed by his expertise and professionalism. I highly recommend Alex's Jewelry Store to anyone in need of jewelry repair or looking for a place to purchase exquisite pieces. Thank you, Alex, for your outstanding service and for bringing new life to my...
Read moreI've been wearing my fathers watch ever since he passed away 4 years ago. It started missing more and more time for the past year. I took it to several jewelers to get an estimate on how much was going to cost to have it fixed, and I was quoted outrageous prices each time with no guarantee that my fathers watch would even be running on time again. My friend suggested I see Alex in Great Neck. He was knowledgeable and very reasonable. He told me all the different reasons the watch was missing time and how much would it cost to fix in each case. After one week I got my fathers watch back and to my surprise, I was charged the lowest quote I was given by Alex for the repair. It's hard to find an honest man these days. How would I even know what actually was wrong with the watch? Alex could have overcharged me but he didn't. Now he has a l'Italia...
Read moreI can’t recommend this jeweler highly enough. I brought in several watches—some vintage, some modern—that needed various levels of repair and maintenance. From the moment I walked in, the service was professional, knowledgeable, and incredibly accommodating.
He took the time to carefully examine each piece, explained what needed to be done in detail, and gave me fair and transparent pricing up front. Not only was the work completed faster than expected, but the quality of the repairs exceeded my expectations. Every watch came back running perfectly, with the craftsmanship and attention to detail clearly evident.
Whether you’re getting a battery replaced or need intricate mechanical work, this is the place to go. Honest, skilled, and truly passionate about what they do. I won’t be going anywhere else for my timepieces...
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