Iāve used BAM in the past and had a good experience, but I went yesterday for the first time in two years or so, and I was very disappointed. I went to dye my hair dark brown from a light color- a relatively simple process.
Without naming names, I had a female hairdresser who didnāt protect my skin from the dye. It got all over my forehead, side of my face, and my hair was pressed against the back of my neck. My eye got irritated from all the dye on my face too.
She very speedily and half heartedly colored my hair. It was sloppy. She used a ton of materials but didnāt bother really working it in carefully..
I should have said something but Iām very shy and not confrontational.. I also just hoped that maybe it would be okay.
I asked meekly one of the other hairdressers for some wet paper towels to wipe off the dye myself and was instead handed some Kleenex and basically told it would come off when I washed and it was probably because I touched my own hair or somethingā¦
My hair was shampooed by a nice shampoo lady but she scalded my head with boiling hot water and I yelped and said to please make it cooler. She did it like twice more.
I ended up going home without really drying my hair because I didnāt want to be there any more and my hair came out extremely splotchy, there were lighter strands everywhere and it looks awful.. my roots are way lighter and the places underneath are all streaky. I could have done a way better job for $10 at home. My skin is still discolored around my forehead, even though the nice shampoo lady tried her best to wipe it off.
No one seems to care about service anymore. I felt like I was bothering them by coming. They used to be better but i wonāt be coming back. I wouldnāt suggest this place anymore to anyone who actually wants to look good or be treated with the barest of decent...
Ā Ā Ā Read moreHonestly, thank G-d for groupon for introducing me to this salon. I needed to get my nails done for a family wedding and was very skeptical of going to a salon to do it, but I am so happy with how everything came out. Jang did my nails and she was so patient and helpful ( especially for an indecisive person like me who has a hard time committing to Gel colors :) ). Even though I changed my mind a few times she never got annoyed at me and truly did an amazing job with my gel manicure and pedicure. I never leave reviews but I really felt this place needs a great review because I live right near the salon and have never been there and wish I new about it years ago. I know where I will be going from now on. They also have a huge collection of Essie and OPI colors which was great. And don't get me started about how easy parking is. Overall, I was very pleased with the cleanliness, the service, and the outcome out...
Ā Ā Ā Read moreThis place is the worst for nails! The nail technicians are BEYOND rude. I have never in my life seen customer service like this. I made an appointment for 12 noon today. I walk in and all the pedicure chairs are full. I advised them I was there for my 12 noon appointment and Tina completely ignored me as if I hadnāt just said something. I said, did you hear me? She looked at clock and started speaking in another language to the nail technician sitting next to her without even responding to or looking at me. No apology, no it will just be a few minutes, nothing. This has happened before. They donāt even do a good job, I go because it is convenient and near my job. I will no longer put up with this. It is disgusting and BAM should really do something about the nail staff. Paying customers should never be subjected to treatment like this. If I could give it zero...
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