Horizon Furniture & Dinette - a Division of Horizon Trading Company — Local services in Town of North Hempstead

I came to HFD in search of a dinette set for my apartment primarily based on the positive reviews I read. I had only visited one other furniture store before and was also looking online at a few different sites for months for a set that would not only stand out but fit perfectly in my small space. I really wanted to "see and feel" before spending money to know what I was purchasing. Matt, who assisted me, showed me what sets were available making a suggestion on what would look best for my space, especially since I had been on the fence about it. He welcomed me to look around throughout the two floors of dining sets on display. When a couple entered the store, he politely excused himself to the lower level to assist them, but returned and remained nearby to offer help.

Not long after I entered the store I saw a wood counter height set that caught my eye. Matt described the specific materials which were birch wood and ceramic tiles. Though I still looked at a couple other sets to see what was available, I was drawn right back to what I first saw. What I most appreciated about Matt was his pleasantness and professionalism. He wasn't an "overbearing salesman." In fact, he even encouraged me to take my time and shop around. Since I knew I was only working with such a small space and really didn't want to spend anymore time shopping around, online or on foot, my decision was made pretty quickly. Matt told me I could also pick up the set which would easily fit in my car once it came in saving on the delivery fee. My set came in a week earlier than the two week estimate given and Matt was at the store to direct the other staff in loading it into my car.

A decent selection of merchandise coupled with A+ customer service (very rare to find in this day), made for a win-win situation. I'm so glad I visited Horizon Furniture & Dinette and would do so again if the need arose. Thank...

I'd been looking for replacement seats for some old Breuer chairs, and saw a lot of different prices and dimensions, and not a lot of transparency about where the seats were made. Finally I picked up the phone and called Horizon and asked a number of questions, all of which were answered politely and professionally. I found out all their Breuer chairs and replacement parts are made in Italy, and got the exact dimensions, and even the spacing between the screws that attach the seat to the frame. They even dissuaded me from ordering the whole set of 8 replacement seats, saying I should order just one first, and make sure it worked, before either returning that one, or ordering the rest. Best of all, when I mentioned the lowest price I'd found on the internet, they matched it! I haven't received my sample Breuer chair seat replacement yet, but am very pleased with the...

I highly recommend Horizon on Old Country Rd. In Westbury. I had been searching a long time for counter height stools. I could not find what I wanted. Finally I found exactly what I needed at Horizon. Two solid oak stools, made in Canada. It is very hard to find solid wood much less oak. I dealt with Matthew who is extremely helpful and knowlegable. My friend was with me, who had been looking for a dinette set for a very long time and found one at Horizon. They will custom make to your size specifications, and wood color and fabric. Matthew also carried my stools down the stairs and loaded my car. Good old fashioned service. I love buying at privately owned stores where customer service is the utmost. Go to Horizon for your kitchen and dining...