IHOP — Restaurant in Town of North Hempstead

I’m never coming back to iHop. Every time I come to iHop, every table has to wait at least 20 minutes for a server to come to take their order. That’s because there was literally only server in the whole restaurant on a Sunday afternoon. After a long wait for my hot chocolate, I realized there’s no utensils on the table. I ask for a spoon. I received it after it was no longer hot. Under the whipped cream there was so much oil spots in the hot chocolate… why? Why is there oil is this beverage? The egg benedict looked nothing like the photo. It was beyond soggy. It was oily and the quality of the food reminds me of airplane food. I couldn’t eat it so I ordered pancakes. The texture of the pancakes are nice but it’s desperately lacking flavor. I have to smother my pancakes with butter for taste other than flour. Only after I finished as much as I could of the pancakes is when I found a FLY embedded into the last pancake. The fly was cooked into my pancake. The server looked, sounded, and acted stressed. I didn’t bother to complain about the experience. Didn’t want to add anymore unnecessary stress to his shift. This is just too much, I actually cannot take this place anymore. You give me no reason to go to your restaurant when there’s so many other restaurants I can eat at. Your standards have crippled to nothing. There will be no iHop in the next 10 years if you continue to run your business...

My wife and I came to this location for the first time and had a frustrating time. First off, the cap to the Cholula hot sauce was loose and when I shook it, hot sauce came flying all over my face, and clothes. My wife had ordered a skillet dish which said it had certain ingredients and a biscuit. It came out with no biscuit and they put mushrooms in it which it did not say it will have on the menu. The server brought out our meals and did not bring out her pancakes. When I asked her if she could bring the pancakes and biscuit for her meal, she came back with just pancakes and said they don't have any biscuits. I asked her why she didn't mention that before we placed the order and she said she didn't know. That makes no sense because if something for a particular dish is out of stock, the kitchen would notify the server or management. anyway she tried to play it off like her sorry was okay and that the pancakes should make up for it which were part of the meal to begin with. I asked her to speak to her manager to figure out what they would like to do. She comes back and discounts $1 for the cost of a biscuit. Although that may be the cost of a biscuit, it was aggravating dealing with the lack of service and that did not suffice. This place is a joke. The management needs to learn how to deal with customers and...

Very unprofessional. We walked in, and someone was standing there, not the greater. She took us to the table without saying one word, dropped the menu, walked away, and dissappear to the back, never going back to the front at all, even after we left. Our waiter was a tall Spanish guy with glasses who looked like he had way too much on his plate, calling out people/employees from the back, in front of all the customer saying " bro bro you need to help me out, come on bro" speaking to a short Spanish guy with messy hair who also keppt saying "bro" with every other sentence, while other guest were standing up in front with no greater to seat them. Waiter brought out coffee with no plastic spoon that is usually brought out with the milk to stir. Bread was hardly toasted one one side, and the other side wasn't toasted at all. They ploped the butter on top of the toast without putting in the usual container. The entire time we were there, not once did our waiter come to check up on us to see if everything was ok. This is one of the worst experiences we had at IHOP. I will never waste my time or money going back to this location. If I could rate this location a 0...