I don't often write reviews; however, I had such an extraordinary experience that I felt compelled to share. I was looking for a business/someone to reupholster dining room chairs and started asking around for recommendations. A friend recommended a place, and I contacted them as well as doing some additional research. I ended up getting a lot of estimates that varied largely. I was going to go with the place that my friend recommended but they were a little far and I decided to call Karantonis Fabrics and Home because they had great reviews.
I called and was thoroughly impressed when speaking with Tony whose knowledge and patience was exceptional. Tony spent a significant amount of time on the phone with me and was incredibly informative, professional and kind. I find that good customer service is currently very rare, and customers/consumers are often not respected or valued. Tony provided with me with an estimate that was higher than the one from the place my friend recommended and when I informed him of that he agreed to match it, which was very generous, kind and greatly appreciated.
The day that I went to drop off the chair seats, I met John – Tony’s brother, who assisted me, and I was equally impressed. John already knew what I wanted, as he informed me that he had heard the conversation that I had with Tony. John proceeded to show me around and show me options based on what I had asked for and assisted and helped with all decisions.
The work was completed way ahead of schedule and all the seats were perfect and gorgeous. I would also like to add that I am extremely picky and have eyes that see imperfections immediately; there were none and I was delighted.
I brought the seats home and attempted to attach them to the chairs, but I am not all that handy, had an injury to my hand and felt uncomfortable as I did not want to damage the beautiful workmanship. I spoke with Tony, and he told me not to worry, that he would come by and reattach all the seats, once again a perfect job. We also discussed additional work – window options.
Shortly after, I contacted them again to further discuss window options and we are now in the process of creating beautiful windows.
I highly recommend Karantonis Fabrics and Home for their exceptional knowledge and excellence in workmanship and customer service. This is a family business and all that work at this establishment are professional, proficient, kind and patient. The entire experience was exceptional, extraordinary and an...
Read moreI called sometime in April and spoke to Tony’s wife she was very friendly and was able to give me a price immediately over the phone. I scheduled an appointment on April 14th and came in to get my couch cushions replaced. They had someone come out to my car and carry my cushions inside. They also stayed a little later, because they knew I was coming from work. From the moment I arrived they were very welcoming and friendly, they made me feel very special while I waited. They offered me water and snacks while I was waiting which wasn’t very long. Tony kept on letting me know how the work was going and approximately how much longer. He also brought me to the back to see what his technician had done so far, which I thought was going the extra mile. They are very professional and do quality work. I enjoyed talking to Tony and his wife. Tony’s wife and I had a lot in common and both retired from banking which made talking to her very enjoyable. When I was finished they wrapped my cushions in plastic so they wouldn’t get dirty in my car and both Tony and his wife carried them to my car and they both hugged me. It was such a humbling experience and I would greatly recommend them to everyone. I will definitely be back if I need upholstery work. Thank you so much for the great...
Read moreI cannot say enough great things about Karantonis Fabrics. From start to finish, they exceeded all expectations in helping me reupholster a luxury living room and custom pillows. Their fabric selection is absolutely stunning—high-end, durable, and impeccably crafted. Every texture and color I considered felt like a designer’s dream. Beyond the product itself, the team was an absolute pleasure to work with. Their expertise, attention to detail, and commitment to excellence were evident throughout the process. They took the time to understand my vision and helped me select the perfect fabrics to elevate the space. The craftsmanship in the final result is flawless—every seam, every stitch, pure perfection! If you’re looking for a company that delivers luxury, quality, and top-tier customer service, look no further. I will absolutely be working with them again for future projects....
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