Roche Bobois Manhasset — Local services in Town of North Hempstead

STAY AWAY! Placed an order for a sofa, two chairs, and some pillows. When I asked for a swatch of the leather to match up paint, the salesperson and I noticed it was two completely different shades. Since she couldn't tell me which one I would be receiving, she put the sofa on hold and ordered a swatch from Italy. After waiting over three weeks for the swatch to come in, she called me and told me the sofa is now 30% higher. No it was not on sale. this is NO JOKE! Sadly, I could not cancel the chairs on my order since the order was placed. They shipping department charges your credit card for merchandise and never calls or contacts you to set up delivery and it is impossible to contact them because they don't answer their phone. It is now four weeks since they billed me and when I called the Manhasset store and spoke to Brendan, he told me the shipping department would call me when they "get a chance" but wouldn't say...

Drove from Queens. I, with a fractured leg, my service dog, my husband walking into the store and an older man comes up to us and says that there are no dogs allowed in the store because once they had a incident with another dog that threw up on their 14K piece... Well. Human can throw up too. So lets not allow anyone in the expensive store because anyone can throw up on their highly priced...

Amazing, engaging staff, with incredible products and beautiful...