Soundview Hardware — Local services in Town of North Hempstead

Was just in the store last week with my immunocompromised father. The manager there named Chris was wearing his mask off his nose. My father corrected him and immediately got yelled at by him with "NO ONE IS GOING TO TELL ME HOW TO WEAR MY MASK". It is a risk to shop at this store. Another employee is only wearing a neck/gator guard which the CDC specified is not adequate in protecting against covid. The management and employees at this store are not taking precautions and should be fined for risking people's lives. Yelling at a customer who is at risk because of your ignorance is no way to treat a customer, especially when you are wrong and are breaking the LAW!!!...

Just got off the phone with an employee there. I called for advice on how to make a small repair at home. The implication being that the parts I needed would be purchased at Ace. However, the employee was short tempered and told me to just "come in and look for yourself. You'll see what we have here." But, I was asking for advice on what I needed to begin with so that I could find out of if Ace had what I needed! Then, she just hung up. Maybe I was being unclear or I caught her on a bad day but it would have just been easier to ask me to clarify or to hand me off to another employee. Resolution: I'm heading over to Home Depot by my office and just talking to the...

Came in direct contact with 2 people to ask for help. Both were busy on their phones with personal activity. It was an inconvenience for them to help me. The one guy gave a snort and an attitude, while the other was off putting. Then the cashier was also on her phone and I stood there for 60 full seconds without acknowledgement because she had her face buried in her phone. Not at all pleased with the level of service received. 2 stars is generous - its...