BuyBackWorld — Local services in Town of Oyster Bay

Sent them an Apple iPhone 13 128GB on September 28th that they had agreed to pay me $315.00 for. They received it on October 1st, and confirmed that they would be opening the box. The same day I received a notice that they had opened the box, and and the item would be inspected in 2-3 business days. 4 business days later on October 7th, I received another email stating the phone matched the condition description I gave them, and that they would be sending me the $315 via PayPal in 2 business days. On October 10th I contacted them because they still had not paid me. They stated that they would send me an email when the payment was made which would be within the week. I contacted them again on Friday the 11th asking about the payment, and they stated they would open a support ticket with their billing department to figure out what the issue was. It is now October 15th and they have not responded to my inquiries since.

I've sold a couple of phones through other companies in the past, and have never had such a slow turn-around and lack of service like I have with BuyBackWorld.

UPDATE: After leaving this review and contacting the BBB I received my payout from...

Sold my Garmin smartwatch to Buy Back World after searching online how to sell used electronics. The offer was a fair deal, and It was a simple process with good communication every step of the way from offer, shipping label, tracking, delivery, package receipt, inspection, and finally payment. The whole process took less than a week! I am very pleased with the result. Overall it was a hassle-free experience, not stressful at all. I highly recommend Buy Back World and would be happy to do business with them again. Sure you could probably get a little more from EBay or Craig’s List but sometimes you have to deal with weird or annoying people. 5 stars ! Thank you, Buy Back World for operating an...

Only rated one star cause I wanted to make review. I declined their offer of my Apple Watch and because of that they stole the bands. I had sent a full watch with bands intact Watch came back with no bands. They are crooks and thieves beware!! Reached out to support they told me that they never received watch with bands. I remember taking off watch off my wrist at post office when giving for shipment. Wish I had took picture before I did. They lucky it’s only a pair of bands or else I would sue. Either way I’m frustrated that they would do something like that all because I rejected their silly offer of a 1.50 for my...