Target — Local services in Town of Plattsburgh

Edited 06/29 (added new photos): it's been two years since I've been back to this location and it's STILL a mess. I watched a pickup employee go into the little girl's section (which every display is a hot mess) and sift through the wrecked racks and piles of clothes on the ground searching for an item and not once tried to hang up something he picked up.

I never found what I needed and left without my intended items because it was too frustrating to shop here.

I thought after two years this place would have improved. Why this Target won't hire night stockers or more staff to tidy up and fix these issues, I don't know. Plattsburgh deserves better than this.

One of the reasons I frequent Target over WalMart or other chain stores is the care they typically take in stocking/organizing/displaying their stock. I went to this Target while visiting from out of town (against the advice of my mother who said it was a wreck) and walked in on a Saturday afternoon to see this. Upon walking in there were shopping carts blocking the front door, there was trash all over the ground and every aisle I went down looked just like these pictures. What amazed me most was that there were staff EVERYWHERE, and yet the shelves were in complete disarray. I watched two employees step OVER hangars lying on the floor, and another girl in uniform who looked like she was shopping drop a garment on the floor and simply walked away from it. Is this the Twilight Zone? I was so stunned I followed her down the aisle to double check that she had a Target name tag.

Whoever is managing this location should be absolutely ashamed, I was so frustrated with the disorganization that I gave up and decided to wait until I got back home to Georgia to visit our location instead.

This brand of chaos is to be expected during holidays, Black Friday and the like, but on a casual, random July afternoon? Unacceptable.

The staff were friendly enough, the lady at the changing rooms was helpful, and the girls working the Starbucks counter were prompt and the coffee was delicious, but that's about the positivity I can muster about this place.

Plattsburgh deserves better. I was warned about this store, it has a bad reputation, and the only reason it is still in business now is because it's the only one in...

Target is one of my favorite stores until the head manager got fired, the store went to hell. I hardly see any associate in each department fixing the mess thats scattered everywhere.... The departments look like they have not been zoned, end caps have random items shoved by the “price check” shelf, and that’s how fragile objects get broken, every department you go in is trashed with random piles of mess! Too much product is left out on the pallet, full of boxes which sit for a days. I’ve seen the desk associates stand around and gossip and rather the stocking the dollar section that has a cart full of boxes that sit there and never get touched. Less talking and more working? If I worked there myself I would have an up keep of having the isles swept and organized.. Some of the staff is courteous and helpful. I know some the associates try to keep up with the store and may be understaffed ? I’ve also had a item that I purchased as a seasonal and wanted to return it or exchange it for something else which would be fine, however it had to be select items, which is disappointing bc the store would still be able to keep its money even if it didn’t have to relate to the item vs he amount I could exchange it for another item. Also when it comes to the clothing and shoe department on the weekends it looks like a mess clothing hanging off of hangers or on the ground and shoes in the middle of...

I have never experienced a problem with any Target stores until coming to this one. First time I’ve ever used customer service to return something and the manager “Cass” was a terrible customer service member! She acted as if me and my boyfriend were scheming to return 30$ headphones! We had purchased them, not realizing the box had been opened before hand (it is easily taken apart and put back together, so the headphones were missing the serial number. maybe returned previously?). When trying to return them, the manager talked down on us and refused to give us a refund, or try to mediate the situation. I can't help but feel it is because we are college students, younger than her, and felt she could talk down to use because of our age. Totally dismissive and very rude. Honestly never coming back to this target because of this interaction.

We later called the corporate member services number, where a representative agreed that the manager was being irrational by doing so, and the way she handled the situation was rude and unprofessional. He wrote up a report on the manager for her actions and awarded us a gift card to replace the money lost as a result of the store's...