DICK'S Sporting Goods — Local services in Town of Rib Mountain

I am a local and it's about time I write a honest review not based off on 5 visits.

I have to agree with the reviewers about customer service. it's non existence at some visits or when you spot them in their natural habitat, they spot you and run off to join the closest pack.

I have met the owner(cool dude) of the Wausau location once and he had no problem going in the back to look up an item because he had caught his employee not doing nothing. Before that, the employee gave me an impression being unreliable, so I took out my mobile phone showing the item "Availablity" in the Wausau location straight from the Dick's website. Haven't seen the employee since.

Now I've noticed this quite sometime and been a customer since it opened. Employees specifically the shoe, bike, and men's apparel department are saying, "What's out there is what we have." more frequently. (I didn't know Dick's was a close-out store). No scan, no walking in the back of the store for a check(one would think being an employee dressed sporty would have no problem going), NOTHING but taking their word for it. That gave me an unfavorable impression and I ponder for a minute in-store. Keep in mind it's not just few occasions and I have given them the benefit of the doubt. Dick's did not get my business as I just left the store disappointed. Now days I'm there only to try items and then purchase online from another...

I went today with a friend today to buy at least 6 disc golf discs. They had a lot of them but only 1 brand. Not 1 of them had a price on it! So these were close to as far from the checkout as you could get. So had to hunt an employee down which was at the checkout. A high price but probably 50 more or so with no prices. So how the heck can you tell without bringing them all to the front. I guess your just supposed to pay whatever they want. I will never go back and encourage others to do the same. I see this more and more. No prices listed. Horrible service! Also probably an illegal non exiting door unless you go through a coral system to get to the cashier's counter to get out. Almost certainly a fire hazard violation. American business just doesn't care about service anymore...

We went to the Dick's Sporting Goods in Rib Mountain in mid October hoping to find a nice selection of winter coats for my boyfriend. We were very disappointed. They had a lot of jackets, fleeces, etc., but only a few coat options. We asked an employee and he said, "What's out is what we have." We decided to try and find some warm Packer gear, but the options for women were minimal. Needless to say we were disappointed and left without buying anything. You're much better off just checking their website or making the trek to Scheel's...