Talmage Farm Agway — Local services in Town of Riverhead

Nice people but disappointed regarding their choice of hatchery and how they care for their chicks. I ordered specific breeds and when I went to pick them up, I was told 2 were not available and had to choose substitutions. Then one I ordered, was given to me, and told was a Rhode Island Blue hen turns out to be a completely different breed and a rooster. When I called to tell them what I found out, they said that The hatchery will sometimes substitute if they don’t have items available. Well shouldn’t Talmadge pass that info on to the consumer? And the type of breed I received wasn’t even available on Talmage’s list. So how is it that they received it? To be honest, I was also disappointed in how they care for their chicks. Many chicks were left unattended and to die among all the other chicks in the brooders. Geez!!! Take them out and try to help them, or something. Customers should not see dying chicks among the ones that they are purchasing. It is quite disheartening and it leads a consumer to think that their products are not healthy. It was very sad to see. I get that they are a cheap commodity, but if all they may need is to be shown “how” to drink or eat, then that’s easy to fix... if it’s something else, then separate them...

I have been buying from Agway for 30 years in Riverhead, N.Y.. I noticed several things the deabilated look outside as opposed to the other Agways outside of Riverhead. Those are beautiful and abundant in many shrubs and plants. My trip today was based on the usual spurting our local businesses. The other main reason per a family vote because they are still recognizing the importance of mask wearing. Well we arrived were going to continue our shopping when a man entered a cashier requested a mask he refused and continued to shop!! At other Agways I've witnessed the sign that states Agway states masks ARE TO BE WORN AT THEIR ESTABLISHMENT. THOUGH I'm no longer the named person on the account my child and spouse shop regularly based soley on supporting local shops and the mask policy. We have our vaccines because we are either front line workers or we have serious illnesses that make it easier to confidently shop with ease knowing masks and distancing is still accepted, acknowledged for others lie small children as well. How he just ignored the store policy is...

I called about a problem getting the chain on a Husqvarna chainsaw, and left a message . They called me back within an hour, I brought the chainsaw in and the fixed the problem immediately! A week later, I had trouble starting the same chainsaw. My wife stopped by, but the repair guy was out to lunch. He called back in 45 minutes and said that he'd caught my wife before she left the store with the chainsaw, and fixed the starting problem. This is a business that truly cares about the customer. If you need any product they sell, go here. I live about 30 miles away unfortunately, but I will travel that distance after my experience with their customer service and informed and...