The Pet Salon — Local services in Town of Smithtown

I've been using The Pet Salon for several years. At the time, I'd originally chosen to use them because the grooming shop I'd been using for my dog (who needs special handling due to spinal issues) was a half hour ride from home. Pet Salon had just opened within my Vet's office that was only 5 minutes away from my house. However, distance aside, my concern was ensuring that the place I brought my then 4yr old dog to had someone who knew how to handle a dog in need of spinal support during grooming. Sam, the Pet Salon groomer I use today, had assured me that my dog would receive the special care needed when brought to her and in fact, would call in one of the Vet Techs from the Vet office to assist her during each of my dog's grooming sessions. Sam would also take a few moments of her very busy time to teach her newer assistants the method employed to lift or hold my dog to keep my dog safe from harm. Top that wonderful care off with giving my dog a fabulous grooming, with bow and scarf to make her sparkle, and it wasn't very long before I was bringing my second dog to Sam too. It's been about 5 years since those early days and I'm still thrilled with Pet Salon and Sam's work. Both of my dogs love Sam. They get excited when I tell them they're going to see her, though they hate care rides. After their grooming, they come out looking gorgeous and happy as can be. The Pet Salon is well worth trying for your dog's...

DON’T GO HERE! They come out and take your dog in the back room. You cannot see anything. When the receptionist wants to asks question from groomer a question she opens the mirror sliding window only an inch so no one can see in the back.

Gretchen who is not friendly at all cut my dogs hair. When she handed him back to me, his paw was bleeding. She acted as if she didn’t know. SHE CUT MY POOR DOGS PAW PAD. MY DOG COULD’NT PUT PRESSURE ON IT. I cringe when I think of the pain he experienced...

Griffin was nervous when he first arrived at The Pet Salon. Gretchen took her time to make Griffin feel calm and welcome before I left. She was kind enough to even send me a picture of Griffin while getting groomed to show me that he had calmed down and was doing fine. I will definitely be bringing Griffin back to Gretchen. Griffin looks handsome,...