Earthbound Trading Co. — Local services in Tupelo

I'm from out of town. I planned on doing several people's Christmas shopping in store today. Meaning I planned to spend most likely a few hundred dollars. But, I was told that since my 4 year old with sensory issues refuses to wear a mask (he will not even wear a jacket!) that I wasn't allowed to shop. State and federal say its okay for 5 and under to be in public without a mask. I was told to that "we are private property". Well....I'm not even shopping online now. I refuse to give my money to a company that will not allow my 4 year old son with a disability to be in their store. He deserves to out and about just like they deserve to have a job. I'm so mad! I had my mask on and properly! I would call corporate but "they aren't taking calls at this time." Shop somewhere else that doesn't...

The store employees at the Tupelo, Mississippi store in the Barnes Crossing Mall are very rude about the Mask Requirement. Maybe this is your store policy, but you should talk to your employees about how they handle this. Also no other store in this mall is requiring masks while shopping. The city has lifted the mask mandate. Other stores recommend masks, but do not require. The two store employees on Friday, May 7th around noon were very unprofessional and rude. One at the front entrance very rude is stating "masks are required to enter", one at checkout "directing" me where to stand, when to move forward, stepping back from me when checking out- again "directing" me what to do and when to do it. I will not be back! This...

Love the store, customer service is awful. My daughter and myself went into the store and were stopped at the door to make sure our mask were double lined, which is fine, however when I asked a question, very short and rude! Also pulled my mask down just to smell a scent for literally two seconds, immediately asked very aggressively to pull it up or exit the store. At that point i put my merchandise back up and left. Customer Service is key to any good business, and had she politely asked or just been kind I would done as I was asked and it wouldn’t have been a big deal. As i was leaving she proceeded to say “ have a nice day” just rude. Once again I hate to even write a bad review, however this needs...