I love to visit the store, lots of cool decorations but overall it's over priced. My biggest issue is that the cashier's don't check the costume bags to ensure the WHOLE costume is there. I picked out one that had items missing so I put it back and got one that I was pretty sure had everything. It did. My other issue, and I understand why they don't but don't put out the "no refunds, exchanges, returns" if 1, there is no way to try on the costume other than standing in the crowded aisle, and 2, the cashier isn't checking to ensure the customer is getting what they paid for. I came from 45+ minutes away. If I hadn't checked, and had bought the costume with missing pieces, I would have just paid $50+ for an incomplete, stupid looking costume with no way to get my...
Read moreOmg 😲 Where do I even start! My daughter had told me about this store and it got me wanting to go so bad! I'm fanatical about Halloween and the whole horror genre so I knew I'd love it here! We walk in and I'm instantly in love! We turn into little kids while we're there. We took tons of pics with the animatronics and tried on the awesome masks! If I was independently wealthy I would've bought everything in that place! They didn't even have all of the merchandise out yet so I'll definitely have to go back and check it out again! Gladly!! The employee that waited on me was really sweet and I really appreciated that! I ended up buying my daughter a beautiful deck of tarot cards and 3 super cool drinking cups. We will...
Read more"I had an amazing experience! Everything was fully stocked and beautiful - I'd give it a 10/10. However, I do have a word of advice for the workers: if you're going to follow people around, make sure to make them feel welcome, regardless of their background. Don't just stare without speaking, and avoid making it obvious that you're following certain customers. Treat everyone with respect and...
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