Southern Roots Boutique — Local services in Tupelo

Today, I walked in looking at the clothing racks including the sale rack as well. I come in every now and then. However, I was not acknowledged like other places, which is totally fine. Well, I proceeded to ask one of the girls that was working today regarding boots, by asking hey, were all the boots put up since there is a spring collection out? One of the girls stated that those were all the boots that were out with a smile, really sweet girl. However, the younger, blonde hair girl states to me that “there are boots over by the table, but they are not on sale”. I stated they didn’t have to be on sale for me to buy. Bottomline, being watchful of your words towards people can come a long way. Moreover, I didn’t see any manners from...

Absolutely horrible experience every time I’m in this store. The store is run by teenagers who have their face buried deep in the cell phone. I never get greeted and tonight was no different. It was at least three girls standing in a huddle tonight and I was literally right next to them! I took it upon myself to greet them and ask a question regarding a dress.. This store is beautiful and the clothes look amazing! But the lack of customer service is killing...

Bought a t shirt which wasn’t cheap and the print bled when I washed it they wouldn’t give me store credit or anything said that I must’ve washed it in hot or warm water when I wash all of my clothes in cold water. But I wasn’t going to argue. Very disappointed. I know it was something wrong with mine because a family member has the same shirt and washes hers in warm and hot water and dries it on a hot setting multiple times and hers...