Furniture Design Center — Local services in Ukiah

I have tried to order twice from this company and was applying for their zero percent financing but they keep asking for a down payment. Why? I’m approved and have great credit. I ordered three ish weeks ago a small loveseat and put it on their financing. I just received a bill and I haven’t even received the couch. Their reply to me was just pay it. I said no. I’ll pay it after I get the couch which still isnt scheduled to be here for another week or so. They didn’t care and said they have so many people who want that couch. Well great!!! More sales for you so is it the case that those sales are more important than mine. Like is there only a couple couches made. Well then He said I could come down and make a down payment, but why? I have been approved and have great credit. It’s just such bad business. They must be doing well in this poor economy to be so nonchalant about losing my purchase but I’m happy they are doing well and they would have done $900 more but even more because and I have a whole back living room that need’s refurnishing and a spare upstate bedroom but I’ll go to Willits Furniture Store. They have great quality and really appreciate ALL sales and will work with you. Their furniture is...

Before i ordered anything from FDC, i read the reviews and because there was very few negative ones i decided to order a couch and a love seat. Its been almost a month a half now that ive been waiting for them. I keep getting told that theyre on the road, that theyve been shipped. Then yesterday (monday) i was asked to come down to the store because they had two sets similar to the ones i ordered. I was told they didnt know how long mine was going to take to be here so i had to chose something else and after i chose one, we had made an arrangement for it to be delivered on thursday ( I was disappointed because i wanted what i ordered and paid for). So i was all set until this morning when i received another phone call and was told i was just going to have to wait til mine get here....etc... Blah blah blah blah ......... So once again i am back to waiting. I dont know if its me, my name, my race or whatever it is, but i know my money is the same color and just as good as everyone elses. But FDC just reminded me of why i should never do business...

Worst. Store. Ever. Unless you like being lied to, do Not shop here. Went there and bought a bed, told it would be there on monday, and they would call me when it came in. That was the end of any good experience there. They never called. I called them, and was told "um....wait a minute..". Came back a few minutes later and told me he did not know where my order was and he would call me back. Never called back. I called the next day. Now he is getting arrogant and rude, telling me he would call me back when it came in, but no delivery date. When I told him I needed to know a date, he got angry, said wait a minute, I'll be right back, but he did not put me on hold and I could hear talking in the background and I could hear him yell at someone "Why was it never ordered!", then he came back on the phone and told me the truck did not come. The lies just continued and continued for nearly 2 weeks. The single worst shopping experience in my life. When I told a friend of my experience, his first comment was "its a front for drug...