Steel's Jewelry Co Inc — Local services in Valdosta

My husband and I went to get an engagement ring custom made at Steels mid November, the people were friendly and very helpful at this store, that is not why I am giving this store 1 star. We talked to the man that makes the custom rings and I told him what I wanted and he asked for my ring size twice. I informed him both times, and when picking up my ring it was 3 sizes too small. We called the store and they said no problem, we can resize and it’ll be done the next day. The next day, you could visibly see where they attached another part of a ring to expand the size, there were dents in the ring, a crack that your fingernail could fit in, scratches, and was not even in a complete circle, some parts were flat. We paid $2,000 for this ring, and have had to go back 2 times now because they can’t seem to get it right. Needless to say we will NEVER purchase from Steels Jewelry again. Hopefully when we pick the ring up again they changes are made, but it’s absolutely ridiculous going back 1 time,...

Just go! We came here today to pick out some pieces that my husband wanted to gift me for our 26th anniversary. Susan (the owner) quickly greeted us with a kind smile & hello. Her natural way of making you feel so welcomed in her store was immediately comforting. I kind of knew what I wanted- but wasn’t sure. Susan and April pulled multiple beautiful pieces and gave us great explanations of each one. It was an experience shopping in their store today and I will definitely go back! We left with 3 gorgeous pieces- earrings, a necklace and a ring! Thank you for making our anniversary special & thank you for all of the community support! James...

I love Steels! They have a great selection to suit every taste & budget & their customer service is second to none! Every time I've been in who ever has helped me has been fantastic! Treating me with patience & are friendly as well as knowledgeable about their products & jewelry in general as I always have lots of questions! I don't purchase much jewelry but they provide a "wish list" so my husband never has a question about my ring sizes or what I like. One of the best things about Steel's, & this is a testament to how the family lives their lives, is their commitment to the community & giving back. This is a very admirable...