MPower Gym LLC — Local services in Vandalia

Edit: Attempted some visits during the hours mentioned below when they say that someone is on desk, and still saw no one and was unable to speak to anyone. Just wanted to talk to a person about information I simply was unable to locate on the site. I know they got my "Information Request" form, since I received a promotional email about Youth Summer activities.

Might be a great place. Needs better Customer Service, though. Or any at all, per my own experience.

Original Post: Went in one day during the first week of May, talked to Neal. Thankfully he saw me come up and waved me in. Gave me a quick tour, told me to look online for information. I thanked him and went home.

Saw they had an information request section, so I sent them a message asking about the private lessons they advertise.

Never got a response. I waited another week and a half, and then I went to the gym, during what I assumed were normal business hours (1030am). Doors were all locked and apparently to even get inside to talk to someone I have to be a member? No one was even at the front desk.

Got in my car and tried calling... sent me to a mailbox that was full.

Went online and filled out ANOTHER information request... again, no response as of this day, June 6th, a whole month later.

My experience thus far has been absolutely abysmal....

I was looking for something different, something that is focused on dynamic movements and not just the same old gym routine I've had my whole life. I started with the HIIT(high intensity interval training) and really liked the people, the workouts and the environment. I also dropped into different boxing classes to mix it up and the coaches in all classes are top notch. Several years later I've made friends for life, I'm happy with my fitness for my age and I have my entire family involved. This is a great gym, a great value and the owners listen if you have ideas or...

Interesting gym concept. I really enjoy the idea of having all classes accessible to pass holders, but unfortunately, the classes are extremely bare bones and not particularly useful. The equipment is mainly Hoist, which is notorious for being lack-luster. The dumbbells are unorganized and warped, and there isn’t enough space to support the client base of the gym. It’s a solid gym, but if you are going to join, I’d recommend the 40$ package unless you have legitimately no idea how to fight, run, or lift. Experienced members will not get much out...