The staff is pretty friendly but I am pretty frustrated with the way the warranty's are handled. I purchased a brand new Samsung washer and dryer set and have only had them 6 months and already it is coding and won't drain and spin. It falls under warranty to be checked out and fixed but unfortunately I have to be without a washer for 2 weeks because that is when the person will be out next from Orem that takes care of the warranties. When looking through the manual at the code it is possibly just a clogged drain hose. So I get to have the cost and expense of having to go to a laundromat. They need to have a technician that is local or even works for them to be able to do simple repairs and diagnostics. This is just ridiculous and will probably make it so I never...
Read moreI would not go to aarons if it was the only place to get furniture in utah. I live altamont and justt returned a 65 inch television and my washer and dryer today after listening to brandon and dustin talk very badly of me for 10 minutes when they forgot to hang up the phone. They have very high intrest rates, very poor customer services skills, and low quality products. Dustin and Brandon are not proffessional in any matter and literallly talked bad about me for 10 minutes while i was on the phone and they didnt hang up but...
Read moreI absolutely love aarons, we have been getting things from the manager Spencer for years!!!! My husband and I will only work with Spencer he has always been so kind and efficient and always willing to help us with anything we need! If for any reason he doesn’t have what we need in the store he always finds a way to make sure to get it for us he’s honestly the best and is the only reason we will continue to get everything we need from there for as long as...
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