Charlotte Russe — Local services in Victorville

As of December 2021, the fitting rooms are closed and the workers aren’t sure when they will reopen them. Unfortunately this means that you won’t know how clothing fits until you get home. There return policy is strict- no refunds but you can exchange or get a store credit with receipt if you return within 14 days.

I purchased a body suit here but when I tried it on at home I realized that it was sewn incorrectly. I was able to exchange it but they ran out of the color and size I needed.

This is a great place to buy cheap clothes for going out and clubbing. Unfortunately the price reflects the quality so after one wear/wash they won’t last very long.

One of the workers I spoke to was friendly and helpful but the other one who was standing next to her behaved strangely and wouldn’t help me with...

Came in just to see if they had a dress I had seen online made line to insure I was going to be help got to the cashier (Sonia) and said she would help me as soon as she help the person behind me if I could please move aside waited for her to finish with customer when I see she helps another person that was waiting in line, I’m thinking she was calling for help, but when her help comes she also ask me to please move aside So she could help the next person could not believe this, Such a poor management, I honestly do not recommend this store bad bad customer service people don’t...

My granddaughter and I were looking for skirts for her to start school with. The associate here, Jayleen stopped what she was doing and took us all the way to the back of the store to find what we were looking for. She could have just told us to check the back. I have been told that before at other places. Now that was great customer service!!! Thank you Jayleen. Charlotte...