Spencer's — Local services in Victorville

I ordered a beanie one night and the next day, a received an email stating my order was canceled because I canceled it or because I didn't pick it up in a timely manner (neither was true). I can understand if the item was no longer available but there was nothing stating that. Tried calling the store but all the numbers are the same and no one answered. Was able to get someone online, that took FOREVER but even they couldn't find a reason why my order was canceled. Next day I went into the store just to shop, no greeting, the employees acted as if I wasn't there. The store was empty so wasnt like they were too busy, it was like they were finding things to do, trying on hates opening and closing wallets...😒 Spencer's let me down, I rather go over to Hot Topic, or Boxlunch than to get service...

HOW DO I GET THE ATTENTION OF CORPORATE??? IN THE PAST THEY DID NOT LET UNDER 18 IN !!! THERE IS WAY WAYYYYYYY TO MANY LITTLE KIDS IN THE STORE, THE PRODUCTS SOLD HERE ARE NOT SOMETHING A CHILD SHOULD BE EXPOSED TO... don't get me wrong I love shopping here but it's wayyyyyyy to uncomfortable seeing children in an adult store... PLEASE DO SOMETHING ABOUT IT, OR IM SORRY BUT I WILL...

Absolutely happy with the customer service I received on Sunday 3/7/23 between 1-2 PM from the only young lady running the register counter by the body jewelry. More companies need to hire enthusiastic employees such as herself. She was extremely helpful, understood what I needed and pointed me to...