Amber Murrell - State Farm Insurance Agent — Local services in Vinings

I had an outstanding experience working with my State Farm agent, Asia. From our first conversation, she demonstrated professionalism, expertise, and a genuine commitment to finding the best coverage for my needs. She carefully reviewed my situation and provided excellent options for both my auto and homeowners insurance, ultimately securing a policy package that offered significant savings without compromising coverage.

Asia took the time to clearly explain every detail of my policies, ensuring I fully understood my options and felt confident in my decisions. Her responsiveness, attention to detail, and dedication to providing exceptional service made the process seamless and stress-free.

I highly recommend Asia to anyone seeking an insurance agent who combines deep industry knowledge with outstanding customer care. She truly goes above and beyond for...

Amber has been my State Farm agent for my rental property in Georgia for several years now. When we decided to move our residence back there (from Florida, where State Farm doesn't write homeowner policies), I immediately contacted her regarding both homeowner's and auto insurance. She made the process so easy and talked me through all the choices, deductibles, and decisions to be made. Insurance talk usually makes my eyes glaze over and my brain go numb, but she got me through it, making sure I understood what was happening. I feel as though she made sure I was getting the best prices with the most discounts. We'll be paying approximately 1/4 the cost of what we pay now for homeowner's, and we'll be saving hundreds of dollars for our two cars. She's delightful on the phone, and I felt she was really listening in order to figure out our...

I am so glad this is not my insurance company anymore. The service was consistently bad, they didn't pick up when I called numerous times, and after I'd been covered for over a year, I was pulled over and had to go to court because they failed to file my coverage with the state. Not to mention, now that I've switched, I am paying over $100/month LESS for extremely similar coverage. This provider left me exasperated on a consistent basis. I was notified that they were going to raise my rates AGAIN if I had renewed to comply with state changes, but these additional rates and fees aren't reflected with my new provider. When I was able to get agents on the phone, they were always good listeners and responsive, but that doesn't make up for the absolutely abysmal device and high prices I faced...