TA Truck Service — Local services in Washington Court House

12 trucks stuck in the drive because TA did nothing to remove snow or salt or sand. Not even an attempt at it. I was the 4th or 5th truck to become a victim and before my tow truck arrived another half dozen vehicles were stuck. TA charges for parking but durring a winter storm didn't even bother to try and remove snow not just from thier lot, but from the travel lanes to get in and out of the place of business. As another driver stuck next to me, with chains on and still unable to leave stated as the management came out to yell at us and say we NEEDED to call wreckers "I stopped for a $3.00 cup of coffee that now because of your negligence will cost $500?!, how is this even remotely my fault or responsibility? I will wait till you clear the path"... so over all an epic fail TA. Many unhappy and certainly some never to repeat customers......Shame.........shame.....(bells ringing).shame..... In response to TA response, it WAS NOT weather that impacted me, it was ta's inability/refusal to appropriately take care of me as a customer. You charge top dollar for food services and parking, plow the property early, frequently and often durring times of snow, and if you fail your customers own up to your failure.... TA shouldve had a half dozen wreckers on site winching stranded customers out of the problem that TA created, instead of yelling at drivers for a problem out of their control, but a probelm that was TA avoidable. Spend less time side stepping responsibility and more time and attention on service to your customers. If that had been the current business culture this incident would've been a better experience for all involved, given enough time over all as a company and this incident would've never even happened.... so still an epic fail TA and a failure in the response to it to blame the weather. So instead of taking responsibility for a failure the company culture currently is to keep embracing even more failures.... that...

My husband and I are truck drivers and stopped here for a reset before our next load pick up in Columbus. This place was about 40 miles from our next pick up and is in a wonderful area in which you will have a wide assortment of food and shopping to choose from, as an outlet mall is just across the street with several restaurants along the main roadway. There is a Starbucks, KFC, Long John Silvers, McDonalds etc across the street with truck parking . Most of the parking here is reserve parking. They do have non-reserve spots, but they are a tad tight, and some are blind side, so you need to be very cautious when backing in when it is full. We used the showers here and found them clean, hot and with very soft water (this is why I prefer TA/Petro showers, their soft water is AMAZING!). The shower attendant was very helpful and very nice! We interacted with the personnel at the fuel desk both day and night, and each of them were kind and helpful. We ate at both the restaurant and the Popeyes and the service was good at both. The TA food was ok. We really wish TA would up their game on their food, but it is what it is. We did pay for truck parking because I wanted an easy spot that should not have been difficult for other drivers to park near us. When I paid, the attendant informed me that I didn't need to put the receipt in the window as they have a person that keeps constant watch on the parking and they have a way of identifying the vehicles that have paid and they will boot those that haven't. This is good to know for when/if you reserve a spot before you arrive as not all truckstops do this with their reserve parking. We will definitely stay here again. By the way, we had no need for the mechanical services here, so we don't know how...

I ordered mobile service to patch tire. It’s small piece of metal. They promised mechanic will be in 3,5 hours. After 7,5 hours mechanic came. He was working 1 hour and 15 minutes he raplaced tire for used one , said he can’t fix leak and sure he never tried my driver was all the time there and saw it. You charge me for 1006$ and said it was 3,5 hours repair. I told ok I paid already. And told you guys please do not pick up my new tire, we will fix tire on our shop. But what next, mechanic take my tire and go away. After calling to the shop I ask to return my tire back new Bridgestone Mike -person from shop just end my call. After I called couple times, and this Mike continued end my call. What wrong with you TA service? You have big problem with HR department. Other our truck after repair on our shop go to different TA shop to do elignment and they told us, need repair for 1000+$. We declined and did elignment at next different shop. Other shop checked truck and said no need repair (We have proof) It was last time working with Terrible non...