The Glenwood Cemetery — Local services in Washington

I have wait for 9 months just to get my mother date month and year on her stone. I have gone their every week and spoken to John and each time he has lie about someone will come and complete the stone. He has shown poor customer service and he really don"t care about getting it fix. Who can I reach out to complain too. They get your money and nothing is done. They need someone else to manage this Cemetery he is all over the place and never return any of your calls. He always has excuse when you go there. As of July 4th still stone has not been engrave. John said it would be done on June 17 2022 not still done said the people came out but my mother was not done her name was not on the list when they came out. So again another excuse. Said he call and schedule for them to come back the week of July 4th. I try to work with him but not getting any where. I am moving to the next step to get this resolved. This has been...

I spent one hour and fifth teen minutes waiting on hold to get a appointment to signed a contact and in that time I was put on hold 4 time never pick up the call. I end up calling from my job phone and my sister calling on her phone 5 times rang no answer on my phone and my sister two while still hold the original call 1:15 minutes they never came back to the phone. The finally Answer the job phone Jonh never came the was going to put me on hold again until I insist just roust tell John so rely anytime a appointment is available put on hold anyway but came back with a time for 1: 00pm my sister and sndfathers are buried their bad decision all these years later ground are not kept. Landscape locations markers are poorly need undated base. More staff needed sympathy feeling giving for the-service provided.I change my mind I give this Cemetary 1 star if left up to me I will never use this ...

+JMJ Monday, 9.9.2024 Visited this cemetery the 16th of March 2013 when I lived in Richmond VA. Visiting cemeteries is a favorite past-time because all cemeteries offer a serene experience and lots of unspoken history. This particular cemetery is very expansive and has many headstones that feature photos of the beloved deceased. Didn't realize I hadn't submitted a review or posted photos. My memory of this visit is that I wanted to take a photo of every grave marker and memorial as I searched for very old markers. Also, visiting is a very personal opportunity to pray for all those interned. Being from Texas I have no relations herein but as we are all brothers and sisters in Christ Jesus, everyone becomes my family member in the spirit. If one has an opportunity to visit Washington DC and happens to pass near this cemetery, it would be a worthwhile stop. ...