United States Postal Service — Local services in Washington

Never known poor service like it. At home or abroad. Called in whilst passing to purchase stamps to send postcards back to the UK. There was someone being served at the counter, but spotted the self service machine, I selected the stamps I needed and was about to purchase them when a guy in USPS uniform informed me they were closed and I'd have to go 'over the street'. I asked, when did you close? (Baring in mind the doors were still open and someone was being served at the counter) He replied, 'now - I'm collecting the mail' and again told me I'd have to go 'over the street' wherever that is. I checked the time on my watch as I walked along to the metro - 1659. A minute before their closing time - I could have bought my stamps and been on my way had I not been rudely...

People who work here are terrible. The place when they are supposed to be open never is. Came here at 11am on Saturday. The museum gift shop and the police officer at the entrance told me that they are rarely there, they never pick up their phones. The lights were on, people were waiting but they never came after an hour waiting. I went to the other post office attached to the building where I met Katherine, who was supposed to be in the museum. She gave me an attidue and said she doesnt work for the museum and can be wherever she wants whenever. Clearly she forgets she is working for a government organization. One of the worst experiences I've had and I feel truly sorry for Katherine cause she clearly has issues beyond...

closes early and opens late. post office is supposed to close at 5 pm and frequently ive come at 4:50 and the entire place is shuttered. more importantly, the employees are rude, disgruntled, and quite honestly the main pain point of this location. i have been spoken down to, belittled, and ignored here. having a post office in union station is so convenient but im always reluctant to come here because i know i’ll have to deal with these bitter employees. im aware that usps workers have a tough, often times thankless job, but these ones are just the bottom of the barrel. there’s no reason for them to be so full of hatred....