Hello Darlin' Salon and Spa — Local services in Wasilla

I was hoping for a much better experience, especially since this wasn’t my first time here. Unfortunately, this visit fell short in several ways.

During the hair coloring process the stylist was quite messy with the application. The color ended up all over my face. When it was time to rinse, she didn’t make any effort to cover or protect my face, which led to water dripping down my lashes multiple times. Instead of gently helping she wiped my face with a towel in a way that felt careless as the towel would be covering my face at times. The color had even gotten in my ear and still is.

Back at the chair, she was rough while drying my hair. Once finished, she asked if there was anything else she could do, but I was still sitting there my hair still wet at the roots with visible hair dye on my face. It didn’t seem like she had any intention of addressing it until I asked if the color would come off. Only then did she say she’d check if they had something to remove it. I do understand color can stay on the skin specially right after a dye but to be like this is unacceptable I’ve never left a salon with this much and to be noticeable.

One thing I appreciated from my previous visit was being asked how I’d like my hair styled afterward this time, that wasn’t offered at all.

Overall, the service felt rushed and inattentive, which was disappointing given my previous positive experience was expecting at least similar. I only got an...

I was so excited to have my hair done, it is my birthday and I wanted to treat myself. I went in and was greeted by the receptionist who was very polite and professional. Then the hairdresser greeted me and everything seemed fine when she sat me in the chair, up until she asked what I wanted. I told her I wanted a partial highlight and then almost immediately her tone shifted and she got extremely defensive. She asked what kind of look I was going for and I described it as a warm/summery highlighted look. I'll admit, I really dont know a lot of hair terminology. But the way she was grilling me and telling me I'm wrong was beyond disrespectful. I didnt have any crazy expectations going in, but I at least thought I was going to be respected. It went pretty much like this: she'd ask me a question, I'd start to describe, she'd cut me off, and tell me how that's not going to work. I never got more than a word in. After a few more minutes of this, I looked in the mirror and saw that my face was getting beet red and I knew I really, really didnt want to be humiliated anymore. So I got up, took the cape off, and left. Before I left, I said: "look, I dont want to be disrespectful, but I cant even get a word in. It's my birthday and all I wanted was something nice." And yes, I did cry in my car on...

Got my hair cut by Brittney a few days ago. The interaction was weird but I was letting that go, just needed a good hair cut. At the shop Brittney had an extremely messy station, I let that go too. She began to cut as I was facing some of the other hair dressers who appeared to have disturbed looks on their faces. I was thinking what is she doing to me. She cut without using her comb to make a straight line 😳 I was already in too deep to stop. When she showed me the back I couldn’t see it very well and said so, she replied that she doesn’t hold the mirror for clients. I said okay, paid and tipped her because I felt that’s what you should do. After playing with my hair, washing it and looking at it at home I realized the back is really f up. I paied her to do her job, which isn’t cheap and tipped. I feel like I was personally attacked and have no idea why. My hair will grow back. But please don’t go to Brittney...